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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Great service

Easier than any online banking I’ve ever used Reviewed on: 28th February 2025

Great products and service.

Great products and service. There are a variety of accounts, from “round up” savers to savings accounts with ok interest payable. Reviewed on: 28th February 2025

Very good all round on line bank

Very good all round on line bank Reviewed on: 28th February 2025

Brilliant banking service easy to use app first class

Brilliant banking service easy to use app first class Reviewed on: 28th February 2025

Does exactly what they say with no surprises.

Does exactly what they say with no surprises. Reviewed on: 28th February 2025

Very good value had no issues and always there when...

Very good value had no issues and always there when I need help. Savings and multiple accounts very useful Reviewed on: 28th February 2025

Great online bank

Since joining chase I find the app very easy to use being able to move money between my account and savings great offer like round up Reviewed on: 28th February 2025

The 1% cashback account is great

The 1% cashback account is great and the app is easy to use Reviewed on: 28th February 2025

A Rewarding Banking Experience with Chase UK

I’ve been using Chase Bank UK for a while now, and overall, my experience has been excellent. The app is intuitive and user-friendly, making it easy to manage my finances, track spending, and set up savings goals. The round-up feature, which automatically saves spare change from transactions, is a great way to build savings effortlessly. One of the standout benefits is the 1% cashback on everyday purchases, which has been a nice perk. It’s straightforward to activate and provides real value. The customer support has also been impressive—whenever I’ve had queries, the response time has been quick, and the advisors have been helpful and knowledgeable. A few areas for improvement: I’d love to see support for joint accounts in the future, as well as better integration with budgeting apps. Additionally, while the interest on savings accounts is competitive, there’s always room for better rates. Overall, Chase UK has provided a smooth and rewarding banking experience, and I would highly recommend it to anyone looking for a modern, digital-first bank. Reviewed on: 28th February 2025

Customer friendly, transparent with good customer se...

Customer friendly, transparent with good customer service Reviewed on: 28th February 2025

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