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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

A Rewarding Banking Experience with Chase UK

I’ve been using Chase Bank UK for a while now, and overall, my experience has been excellent. The app is intuitive and user-friendly, making it easy to manage my finances, track spending, and set up savings goals. The round-up feature, which automatically saves spare change from transactions, is a great way to build savings effortlessly. One of the standout benefits is the 1% cashback on everyday purchases, which has been a nice perk. It’s straightforward to activate and provides real value. The customer support has also been impressive—whenever I’ve had queries, the response time has been quick, and the advisors have been helpful and knowledgeable. A few areas for improvement: I’d love to see support for joint accounts in the future, as well as better integration with budgeting apps. Additionally, while the interest on savings accounts is competitive, there’s always room for better rates. Overall, Chase UK has provided a smooth and rewarding banking experience, and I would highly recommend it to anyone looking for a modern, digital-first bank. Reviewed on: 28th February 2025

Customer friendly, transparent with good customer se...

Customer friendly, transparent with good customer service Reviewed on: 28th February 2025

No problem is to small

Any problems are dealt with with speed and absolute professionalism Reviewed on: 28th February 2025

Easy, rewarding, and effective. Best Bank!

Chase is so easy to use, really handy app that you can see your spending easily and compare it the previous month. This helps with budgeting. Who doesn’t love the 1% cash back that adds up so fast! Customer services are friendly, easy toco tact and will always find a solution. They keep you up to date without flooding your inbox and efficient in every way. Easy, rewarding, and effective. Best bank I’ve ever banked with. Reviewed on: 28th February 2025

Have been with Chase for about three years now , I h...

Have been with Chase for about three years now , I have made money on my account which through the cash back and round up savings . And when I have had to get in touch my call was answered within seconds . Perfect . Reviewed on: 28th February 2025

Great all round service , easy to use app no...

Great all round service , easy to use app no nonsense Reviewed on: 28th February 2025

Can’t find a better account

Can’t find a better account: roundups, cashbacks, savings pots - and ISA’s and investments…all from my phone. Can’t do better! Reviewed on: 28th February 2025

Reliable dependable and easy to work with.

Reliable dependable and easy to work with. No hassle, great app can’t ask more! Reviewed on: 28th February 2025

Excellent service can speak to advisor on phone fant...

Excellent service can speak to advisor on phone fantastic customer service Reviewed on: 28th February 2025

Communication about products available for me easily...

Communication about products available for me easily available Reviewed on: 28th February 2025

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