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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Customer friendly, transparent with good customer se...

Customer friendly, transparent with good customer service Reviewed on: 28th February 2025

No problem is to small

Any problems are dealt with with speed and absolute professionalism Reviewed on: 28th February 2025

Easy, rewarding, and effective. Best Bank!

Chase is so easy to use, really handy app that you can see your spending easily and compare it the previous month. This helps with budgeting. Who doesn’t love the 1% cash back that adds up so fast! Customer services are friendly, easy toco tact and will always find a solution. They keep you up to date without flooding your inbox and efficient in every way. Easy, rewarding, and effective. Best bank I’ve ever banked with. Reviewed on: 28th February 2025

Have been with Chase for about three years now , I h...

Have been with Chase for about three years now , I have made money on my account which through the cash back and round up savings . And when I have had to get in touch my call was answered within seconds . Perfect . Reviewed on: 28th February 2025

Great all round service , easy to use app no...

Great all round service , easy to use app no nonsense Reviewed on: 28th February 2025

Can’t find a better account

Can’t find a better account: roundups, cashbacks, savings pots - and ISA’s and investments…all from my phone. Can’t do better! Reviewed on: 28th February 2025

Reliable dependable and easy to work with.

Reliable dependable and easy to work with. No hassle, great app can’t ask more! Reviewed on: 28th February 2025

Excellent service can speak to advisor on phone fant...

Excellent service can speak to advisor on phone fantastic customer service Reviewed on: 28th February 2025

Communication about products available for me easily...

Communication about products available for me easily available Reviewed on: 28th February 2025

Modern bank with great rewards

The rewards from banking are far above what other banks are offering, and have motivated me to control my finances even further and take pride again within my banking, I finally feel as though I am a part of the future with this modern bank! Reviewed on: 28th February 2025

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