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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The functionality of the app, the savings interests...

The functionality of the app, the savings interests rate and the round up option is easy to use and provides great value Reviewed on: 28th February 2025

Simple easy to use app.

Simple easy to use app. Seamless transition from savings to current. Card details online a smart idea. Ability to cancel card and receive new details instantaneously. Contactable customer services. They do however need a little more intelligence and free thinking on the front line. Reviewed on: 28th February 2025

2 years excellent service

I’ve been with Chase bank for 2 years and found them to be exceptional in every aspect. Reviewed on: 28th February 2025

Excellent bank with easy access to money and user fr...

Excellent bank with easy access to money and user friendly customer interface and service. Reviewed on: 28th February 2025

Fantastic bank in all aspects.

Fantastic bank. Easy to apply for. Easy to navigate. User friendly application. Cash back facility is amazing. Just one regret - I didn’t apply for it earlier ! Reviewed on: 28th February 2025

Chase saves money for me I love it.

Chase saves money for me I love it. From the round up to the cash back all very good help in todays money climate Reviewed on: 28th February 2025

Great customer service

Easy to use app. Whenever I’ve had to contact customer services I’ve had prompt replies from a real person, not a robot, even out of hours. Reviewed on: 28th February 2025

The only bank that offers good incentives

The only bank that offers good incentives that are worthwhile. Easy to use and never any issues experienced Reviewed on: 28th February 2025

Really good customer experience

Really good customer experience with account and banking app. Reviewed on: 28th February 2025

Hassle free banking wherever I am in the World

Hassle free banking wherever I am in the World issues always resolved quickly and efficiently Reviewed on: 28th February 2025

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