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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48761 reviews)

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4.94

Based on 48,761 reviews, last reviewed 20th Feb 2026

107825% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Enjoy having and using Chase for my everyday expending Enjoy having and using Chase for my everyday expending Reviewed on: 20th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48761)

Review of the Chase Bank, Current account:

Great service but need IBAN capability

Great service & user experience but lack of IBAN for international payments is a major downside. Reviewed on: 26th February 2025

I've had a positive experience.

I've had a positive experience. It was much better when I was a new customer. Now I've been with Chase Bank for a couple of years the benefits aren't quite as attractive. Reviewed on: 18th February 2026

Great app, clear and easy to use.

Great app, clear and easy to use. Any queries are answered quickly and efficiently Reviewed on: 18th February 2026

The onboarding is quick and easy card can be used qu...

The onboarding is quick and easy card can be used quickly do t need to wait for the physical card . Really like the cashback Reviewed on: 18th February 2026

Excellent service had no problem at all

Excellent service had no problem at all Reviewed on: 18th February 2026

Great bank and great customer service

Great bank and great customer service Reviewed on: 18th February 2026

Ive been with Chase a number of years and find the b...

Ive been with Chase a number of years and find the banking app very easy use. Notifications are very quick when sending and receiving money. Great for using abroad with no charges Reviewed on: 18th February 2026

Secure and reliable Banking

Always feel very secure. No numbers on debit card.. Regular checks on expenditure.with insert card every 3 (ish ) transactions and phone verification for large transfer amounts. Reviewed on: 18th February 2026

Chase UK digital current account

Easy set-up, easy access, swift transfers. Has become my 1st-choice 'rainy day" digital account for emergency funds Reviewed on: 18th February 2026

Good experience

App works well, intuitive to use & when query raised have been able to speak to a person and get resolved. Reviewed on: 18th February 2026

Easy to use, good app.

Easy to use, good app. Have recommended to all friends and family, to use 1% cashback and for savings account. Enjoy round up feature Reviewed on: 18th February 2026

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