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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent at all levels and good interest rate on sa...

Excellent at all levels and good interest rate on savings versus other banks. Reviewed on: 1st March 2026

Overall no problems issues sorted quickly

Overall no problems issues sorted quickly Reviewed on: 1st March 2026

Super Chase.

I like Chase for being very engaging, interactive and informative with customers. I highly recommend Chase for friends and family.S Reviewed on: 1st March 2026

Very happy with the service

Very happy with the service, easy to use Reviewed on: 28th February 2026

Contacted online customer service rep who listened a...

Contacted online customer service rep who listened and then got back to me later to explain how they had resolved my issue. Reviewed on: 28th February 2026

Have not any issues using my account

Have not any issues using my account Reviewed on: 28th February 2026

I like the app - easy to use.

I like the app - easy to use. I like the ease of switching between Current and savings. Reviewed on: 28th February 2026

Fantastic App to support great products

Fantastic App to support great products Reviewed on: 28th February 2026

This is my default account and its been really good

This is my default account and its been really good Reviewed on: 27th February 2026

Easy and straightforward.

Easy and straightforward. Banking with chase is hassle free Reviewed on: 27th February 2026

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