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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Banking.- But Better

Easy to manage accounts and transfer between savings and current accounts - and the interest rates are reasonable for a no notice scheme. Reviewed on: 28th February 2025

Chase bank user UK & USA 5*

As a Chase bank user in the USA and also the UK.I really couldn't be happier with chase bank.The app is one of the easiest I have ever used UK version and USA version. Both incredibly easy to navigate. Amazing incentives , exceptional customer service. Awesome % rates . Never had a single issue with chase bank . Over the top spending limits too which is a bonus for those large spends . Honestly the best bank I have ever used and I will continue to bank with chase in both the UK and the USA Reviewed on: 28th February 2025

Any issues I’ve had with refunds or card getting cop...

Any issues I’ve had with refunds or card getting copied they have handled almost immediately and been very very helpful Reviewed on: 28th February 2025

Good app based banking account that gives rewards

Good app based banking account that gives rewards Reviewed on: 28th February 2025

Excellent ongoing support

Easy to apply for, excellent ongoing support and quick responses to queries Reviewed on: 28th February 2025

Chase was such an easy bank account to set up and ha...

Chase was such an easy bank account to set up and have had great customer services. Reviewed on: 28th February 2025

Never a problem for me not much more a can...

Never a problem for me not much more a can say Reviewed on: 28th February 2025

Fantastic service

On the one occasion I had to contact Chase. My query was answered quickly and efficiently handled. The call handler was very helpful. Reviewed on: 28th February 2025

Brilliant company.

Brilliant company. Solve problems quickly and efficiently. Reviewed on: 28th February 2025

Top notch banking

Chase is brilliant at banking and has a great app too which makes access really efficient Reviewed on: 28th February 2025

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