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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great customer service and professional staff

Great customer service. Very professional staff. Good products. Reviewed on: 26th February 2025

Amazing bank. - highly recommend to switch over

Amazing bank. Easy to start up with, and now I’ve got all my friends, family and colleagues swapped over to this bank. Reviewed on: 26th February 2025

Excellent service Easy of Use.

Excellent service Easy of Use. Chase works in every way, I have only ever had one issue and they resolved it quickly and professionally Reviewed on: 26th February 2025

A reliable, sensibly laid out banking apps with comp...

A reliable, sensibly laid out banking apps with competitive and innovative offerings Reviewed on: 26th February 2025

This bank account has the best of everything and suc...

This bank account has the best of everything and such an easy app to use Reviewed on: 26th February 2025

Excellent banking service.

Excellent banking service. For current and savings accounts Reviewed on: 26th February 2025

EASY TO USE BANK

Chase has been easy to use from the beginning. It provides excellent all round service. Amazing bank highly recommend Reviewed on: 26th February 2025

Goodc cash back

It is good to have a bank that offers cah back on spending given other opportunities to earn cash back have declined in recent years Reviewed on: 26th February 2025

Great customer service, easy to use app, easy to set...

Great customer service, easy to use app, easy to set-up - why can't more banks be like Chase Reviewed on: 26th February 2025

Great service!

Cash back and rounding system keep motivated me for savings. Reviewed on: 26th February 2025

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