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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great bank, simple and easy to use.

Great bank, simple and easy to use. Great customer care and excellent app Reviewed on: 20th February 2025

Customer focussed

Ask customers want they want and deliver accordingly Reviewed on: 19th February 2025

Overall a great service provider, best bank I’ve used.

Overall a great service provider, best bank I’ve used. Reviewed on: 19th February 2025

It's just so easy to use.

It's just so easy to use. Everything you need to know is in the app. You can pay with your app or a card. You can get money out of the bank with your card. You can move money between accounts instantly. Last year they had a high interest account offer and I could instantly move money into it. I can check my balance on the go and move money into the account instantly if I'm standing at a checkout and suddenly realise I don't have enough in my current account. Great account that I've recommended to lots of other people. Reviewed on: 19th February 2025

Very easy account to use and good rewards

Very easy account to use and good rewards Reviewed on: 18th February 2025

Chase provide extra benefits

I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on their current account to Chase which provides benefits including extra bonus like 1% cash back when inputting £1500 per month. The app is really easy to use and being able to move transactions into the relevant pot (e.g spending, going out) is useful. There could be an option to create your own category which would be good. Reviewed on: 18th February 2025

Great app with excellent customer service.

Great app with excellent customer service. Reviewed on: 18th February 2025

App is easy to use, everything is clear and straight...

App is easy to use, everything is clear and straightforward. Intuitive banking. The features of the card and ability to switch between accounts is great and enables me to manage my money and savings so much better than my other more traditional bank accounts. Reviewed on: 18th February 2025

Informative and easy to use.

Informative and easy to use. The notifications about upcoming payments are very useful and help me maintain and optimal balance. I also appreciate notifications about funds landing in my account. I really feel in control of my money at Chase. Reviewed on: 18th February 2025

The customer service team is really helpful.

The customer service team is really helpful. They answered my request shortly. Reviewed on: 17th February 2025

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