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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Travelling with Chase

I opened a Chase current account as I do a lot of travelling abroad. The fact that Chase do not charge for transactions when I am abroad is brilliant and I very often tell friends about this service when they are travelling. Excellent! Reviewed on: 15th February 2026

Very easy to use and really quick customer service t...

Very easy to use and really quick customer service through the app. Reviewed on: 15th February 2026

I’ve been with chase for the better part of 1-2 year...

I’ve been with chase for the better part of 1-2 years now and I’ve honestly never had a banking issue, their super reliable with zero security issues I’m glad I made the switch from Barclays by far a way better bank. Reviewed on: 15th February 2026

Easy to use

Always easy to navigate the app and details each transaction Reviewed on: 15th February 2026

Great cashback offers

Great cashback offers - on regular everyday spending. Would highly recommend! Customer service is also very prompt - they offer a mix of live chat and reply quickly and take their time to understand queries and provide solutions. Reviewed on: 15th February 2026

Amazingly easy to use and very customer frie

Amazingly easy to use and very customer frie Reviewed on: 15th February 2026

Highly rewarding banking service without the hassle...

Highly rewarding banking service without the hassle and costs of fees and hoops to jump through. Reviewed on: 15th February 2026

Great service for an online bank.

Great service for an online bank. Had to contact them twice and both queries dealt with very well. No transaction fees and great exchange rates when using abroad Reviewed on: 15th February 2026

very easy to use, very user friendly and the online...

very easy to use, very user friendly and the online experience is intuitive Reviewed on: 15th February 2026

Excellent Online Bank Account

Excellent online bank. App is very easy to use and is quick to send notifications of any payments etc. Easy to transfer money between accounts. Also gives 1% cashback on shopping and fuel and competetive interest rate on topping up your payments to save money. Great emails with useful financial updates and guidance. Reviewed on: 15th February 2026

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