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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Answered my queries quickly

Answered my queries quickly, dealt with my two enquiries quickly and effectively Reviewed on: 15th February 2026

So Easy & Convenient

So very easy to communicate with customer service and have easy access to your money Reviewed on: 15th February 2026

I’ve had a really positive experience with this curr...

I’ve had a really positive experience with this current account. It was incredibly easy to open, and managing it day to day is straightforward and user-friendly. Overseas withdrawals and purchases have been completely hassle-free, with clear and transparent exchange rates so there are no surprises. Communication from the bank is also excellent — timely, clear, and helpful. Overall, a smooth and reliable banking experience. Reviewed on: 15th February 2026

MY first app based bank - very impressed - thank you

MY first app based bank - sign up was easy, using even more and have no issues since I started in 2024. The cashback and savings seamlessly integrates with the current account with excellent rates - very good experience for a first time user of app thingies!!!! Reviewed on: 15th February 2026

Great account for every day spending .

Easy access to my account, good app. Excellent customer service and benefits are great in terms of cashback and interest rates Reviewed on: 15th February 2026

Had fraud query, sorted on first call, easy to get t...

Had fraud query, sorted on first call, easy to get through on phone Reviewed on: 15th February 2026

Smoothest app, backed by a real bank

Smoothest app, backed by a real bank Reviewed on: 15th February 2026

I enjoy the cashback benefits

I enjoy the cashback benefits and the app is just easy and simple to use. I have not had the need to contact their customer services as yet. Reviewed on: 15th February 2026

Always great customer service, when you need it.

Always great customer service, when you need it. Reviewed on: 15th February 2026

So easy to use

I love the ease of use with Chase, especially when we are abroad Reviewed on: 15th February 2026

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