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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Super efficient and quick to resolve issues and give...

Super efficient and quick to resolve issues and give me the help I need. Customer services are swift to respond and helpful, they always understand the problem and address it quickly, demonstrating real understanding of how things work Reviewed on: 15th February 2026

The app is excellent.

The app is excellent. Cash rewards on everything was obviously better years ago. So that’s a shame that went. Rewards on shopping and fuel is good. Overall I love how you can have multi savings to split money about. Reviewed on: 15th February 2026

Great account for savings and credit and now the new...

Great account for savings and credit and now the new insurance packages they’ve offered Reviewed on: 15th February 2026

Simple banking

Product is simple to use and instantly reactive. Always able to speak to a human if needed. Even though I am older I find on-line banking a delight. Reviewed on: 15th February 2026

Great additional features

It has great features like casback and top so you earn money and save without noticing. Reviewed on: 15th February 2026

Excellent bank

Excellent bank, wish they did joint accounts Reviewed on: 15th February 2026

Efficiency and Aftercare

Told to open a Chase account by Eastern European fraudster! The experience was harrowing! However, Chase, in dealing with the aftermath after my loosing a substantial amount of money, Chase was there for me pretty much all the way, therefore, I will stay with them because their aftercare was much appreciated. I I tend opening a savings account with them in the very near future. Reviewed on: 15th February 2026

Delighted customer

Excellent app, clear and easy to use, good rates on deposits, and best customer experience. I am a fan Reviewed on: 15th February 2026

Chase Current Account

It’s just does what it says on the tin! Not trying to trip you up or tie you in. Reviewed on: 15th February 2026

Constant product enhancements - always improving

Constant product enhancements - you see changes very soon after they are consulted upon Reviewed on: 15th February 2026

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