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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great additional features

It has great features like casback and top so you earn money and save without noticing. Reviewed on: 15th February 2026

Excellent bank

Excellent bank, wish they did joint accounts Reviewed on: 15th February 2026

Efficiency and Aftercare

Told to open a Chase account by Eastern European fraudster! The experience was harrowing! However, Chase, in dealing with the aftermath after my loosing a substantial amount of money, Chase was there for me pretty much all the way, therefore, I will stay with them because their aftercare was much appreciated. I I tend opening a savings account with them in the very near future. Reviewed on: 15th February 2026

Delighted customer

Excellent app, clear and easy to use, good rates on deposits, and best customer experience. I am a fan Reviewed on: 15th February 2026

Chase Current Account

It’s just does what it says on the tin! Not trying to trip you up or tie you in. Reviewed on: 15th February 2026

Constant product enhancements - always improving

Constant product enhancements - you see changes very soon after they are consulted upon Reviewed on: 15th February 2026

Always so easy to contact.

Always so easy to contact. Good interest rates. Excellent customer communication Reviewed on: 15th February 2026

Interesting...

Actually get interest instead of being charged, great app, now feel in charge Reviewed on: 15th February 2026

Great experience, good App, no foreign exchange fees...

Great experience, good App, no foreign exchange fees, easy to transfer between accounts. Goal posts for getting cash back on purchases seems to be getting narrower all the time Reviewed on: 15th February 2026

Easy app to use and customer service very helpful

Easy app to use and customer service very helpful Reviewed on: 15th February 2026

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