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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I’ve used other online banks but Chase just has it a...

I’ve used other online banks but Chase just has it all, easy app, easy moving money about and great on holiday exchanging currencies. Also a good interest rate on savings. Reviewed on: 6th February 2025

Great app & simple to operate - best is the cashback...

Great app & simple to operate - best is the cashback on spending, which does add up over time! Good rates on saving accounts too - so all round I recommend Chase for a current account. Whenever I have needed customer service it has been efficient & available. Reviewed on: 6th February 2025

1% cashback up to £15 month on spending.

1% cashback up to £15 month on spending. No foreign transaction fees and I’m currently traveling the world so ideal for my circumstances. Reviewed on: 6th February 2025

WAY BETTER than almost all other providers!

Fantastic app and great customer support, all of that while interest rates given is WAY BETTER than almost all other providers! Reviewed on: 6th February 2025

Brilliant app from start to finish.

Brilliant app from start to finish. Great rates and incentives. Reviewed on: 6th February 2025

Great cash back.

Great cash back. App is easy to use. Reviewed on: 6th February 2025

Easy-peasy

Easy setup, good rates, good responsive online support team Reviewed on: 6th February 2025

Easy online management of current account

Easy online management of current account earning 1% cash back on all transactions. Simple to use but great customer services when needed. Reviewed on: 6th February 2025

Great Bank all round.

Easy to use the app, smooth transition Great customer service. Reviewed on: 6th February 2025

User friendly app

User friendly app and lots of information and ways to help save money through rewards. Great when travelling as chase doesn’t incur additional charges per transaction and does the currency translation for you. Reviewed on: 6th February 2025

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