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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Good account

I’ve had no issues with my Chase account. The app has provided me with all the information I’ve needed. Really good app and account. Reviewed on: 6th February 2025

Amazing bank with very helpful staff when you call.

Amazing bank with very helpful staff when you call. Easy to sign up and access at anytime of the day or night. Reviewed on: 6th February 2025

Easy to use App and excellent customer service

Easy to use straightforward App with everything I need on a day to day basis clear and accessible. When I have needed customer service I have always spoken to a real person, who knows what they are talking about, and without waiting in a long queue. 10/10 for customer service. Reviewed on: 6th February 2025

I have found the Chase Card a life saver when travel...

I have found the Chase Card a life saver when travelling. The App is so easy to use to pay in money & to move money between accounts.Setting up the account was a little difficult due to taking a photo of myself as I wear glasses which caused a problem but that may have been down to my lack of ability on taking photos & technology. Reviewed on: 6th February 2025

Best of the best

Online service is great, phone support brilliant, great rates Reviewed on: 6th February 2025

Great bank

Best current account, great cash back Reviewed on: 6th February 2025

Quick to update me with any transactions.

Quick to update me with any transactions. Notifications come through quicker than other banks. Their chatbot is useful. I feel safe banking with them. Having free banking abroad was my primary reason for banking with chase but their account offers so much more. Reviewed on: 6th February 2025

Wouldn’t use anyone else now!

Since using chase i have not been more impressed, the service, the quality of the app is faultless Reviewed on: 6th February 2025

Superb customer service, super quick response time

Superb customer service, super quick response time Reviewed on: 6th February 2025

Just how a bank should be.

Just how a bank should be. Easy to use Reviewed on: 6th February 2025

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