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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Chase is an excellent current account for me.

Chase is an excellent current account for me. The previous 1% interest on the current account was brilliant and the 1% cash back from spending makes it really rewarding to use. The app is really clean and easy to use also. Reviewed on: 6th February 2025

Slick App & Support

Slick app and very professional support when required. Reviewed on: 6th February 2025

Stopped me being scammed!

Stopped me being scammed! Well done, Chase. Excellent customer service to sort this out. Appreciate cash-back on purchases, a welcome bonus., easy to get £15 a month as a reward. Great for taking on holiday too, with no transaction fees. Reviewed on: 6th February 2025

Really helpful bank.

Really helpful bank. Great App, easy to use and helps me to allocate money to savings. I always recommend it to friends and family. Reviewed on: 6th February 2025

Chase Excellent Bank and Five Stars Customer Service

I found it easy to set up my new account with Chase and if and when I used the chat line or telephone fir customer service advice they have always help me and I received Legendary Customer Service Five Stars - Thank you Chase Reviewed on: 6th February 2025

telephone agents always helpful and friendly

telephone agents always helpful and friendly Reviewed on: 6th February 2025

Bank on the Ball

Chase look after you and your money so well. It alerts you if there is a problem and gives advice when needed. You really feel safe leaving your banking with Chase. I had a problem with individuals trying to pay money from my account and the bank was on to it immediately and an advisor spoke to me personally and made me realise things were not right. I would recommend Chase as a fair and efficient organisation. Reviewed on: 6th February 2025

Good cash back rate, simple system.

Good cash back rate, simple system. Reviewed on: 6th February 2025

Best Account

Find it’s a fantastic current & savings account that can be used anywhere Reviewed on: 6th February 2025

Keeps an eye on you spending any different payments...

Keeps an eye on you spending any different payments they will make contact and make sure it’s correct never had a problem Reviewed on: 6th February 2025

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