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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I love that it’s instant and real time info.

I love that it’s instant and real time info. And the interest rate are from time are good from time to time. Reviewed on: 6th February 2025

Very easy and secure online banking with effective c...

Very easy and secure online banking with effective communication systems Reviewed on: 6th February 2025

Chase Bank is good

App works very well. My mother in law can use it at 86 with no problem. Earlier I had an issue with a payment. The chase team were excellent in resolving the issue. My wife also had a similar issue and again it was resolved with speed and clarity. Reviewed on: 6th February 2025

Best bank ive been with

Getting in contact is so simple everything is easy to use and the added benifit of no travel fees means life is much easier Reviewed on: 6th February 2025

Easy to set up.

Easy to set up. Easy to manage money. Good benefits. Reviewed on: 6th February 2025

Great bank

Great bank and very happy with my account. Reviewed on: 6th February 2025

Always helpful if I need to call.

Always helpful if I need to call.. excellent prompt service. Reviewed on: 6th February 2025

At first the savings account was worth saving but no...

At first the savings account was worth saving but now the interest rate is dropping to low for existing customers, don’t understand why new customers get better rates? Reviewed on: 6th February 2025

Great current account

An easy to use current account with clear banking app Reviewed on: 6th February 2025

Excellent customer service and great rewards!

I have been contacted by Chase customer services when they were concerned about a payment I was making, which is reassuring. I also contacted them concerning payments I made to another bank. The recipient UK bank were unable to help me, having tried to contact their customer services, which was chaotic. Chase responded instantly and their representative was so kind, helpful and patient, advising me on what to do. I’ve also had online chats and again they respond very well. Reviewed on: 6th February 2025

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