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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent customer service and great rewards!

I have been contacted by Chase customer services when they were concerned about a payment I was making, which is reassuring. I also contacted them concerning payments I made to another bank. The recipient UK bank were unable to help me, having tried to contact their customer services, which was chaotic. Chase responded instantly and their representative was so kind, helpful and patient, advising me on what to do. I’ve also had online chats and again they respond very well. Reviewed on: 6th February 2025

Chase is a Great Bank!

Chase was easy to register with and operate a current account. It’s a great bank. Reviewed on: 6th February 2025

Top bank

Does everything you want. Cash back rewards. Easy to transfer between other accounts and current and savings. Good interest rates. Clear information on App. Easy to use and operate. Reviewed on: 6th February 2025

The app is very easy to use and everything is comple...

The app is very easy to use and everything is completed quickly. It is very easy to contact someone if needed Reviewed on: 6th February 2025

I started with one chase and now have 3!

I started with chase as joint account with my partner and ended up moving all my different accounts over to it. I love it. It’s so easy to use and has great modern features that other banks and apps don’t offer Reviewed on: 6th February 2025

Quick customer service .

Quick customer service when need but generally the App is great Reviewed on: 6th February 2025

The perfect account to use at home and abroad.

The perfect account to use at home and abroad. Plus you earn cash back on your purchases. Reviewed on: 6th February 2025

I love my chase current account.

I love my chase current account. It allows me to keep track of my spending easily and the round up features has increased my savings. Reviewed on: 6th February 2025

Banking has never been easier.

I have used customer service 3 times now and all been excellent. The app is so easy to use and clear to see different saving pots that are simple to switch between. It is incredibly easy to set up and send new payments to people and businesses too. Reviewed on: 6th February 2025

The app is excellent and very easy to use.

The app is excellent and very easy to use. The customer service is also very good, if you need to speak to them. Reviewed on: 6th February 2025

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