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Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.84 (301 reviews)

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2.84

Based on 301 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

22%

33%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

Absolutely dreadful company. Absolutely dreadful company. Avoid at all costs. Do not insure your vehicle with them if you have an advanced driver safety system. Their windscreen c... Read more Reviewed on: 19th June 2026

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About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (301)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024

More Money Please...

I have been with them for two years now and am nothing but annoyed with the company. When I moved house I contact Churchill to change my policy (having looked up whether or not my postcode would mean an increase in price... it didn't). They put my policy up by £40, while also charging me £20 for 'Admin fees'. I asked for a break down of those fees because it doesn't cost that much to mail a few sheets of paper and enter a different postcode into a database and couldn't get a straight answer. I don't feel like they value their customers and being a young person struggling to afford the insurance anyway that could have gone a long way in my loyalty to the company. Reviewed on: 17th July 2018

Very helpful insurers

Over the years I've found Churchill very helpful and approachable. I have rung them a couple of times with general admin questions and they've always been lovely and happy to help. They are also good value for money. All in all a very good company. Reviewed on: 17th July 2018

Renewal of my Car Insurance

Churchill are the first company in the last 20 years where I have renewed my car insurance, as their renewal premium had not gone up from last year. It is nice that they try to keep existing customers by not putting up the premiums by unreasonable amounts. Reviewed on: 17th July 2018

Rubbish

Cancelled my policy. As sold my car and not replacing I pay annually so it run out September 2018 .Was told yes cancel it but we will take £53 and you will get a refund of £23 . I tried to argue bug was told more or less tough .and should read small print .what are they loosing I paid up front so no interest lost .Any advice on getting my £53 back .I wouldn't mind paying a cancelation fee but not that much .The moral of the story is don't be persuaded by a nodding dog . Reviewed on: 9th April 2018

Car Insurance

A great service from a respectable insurance company Reviewed on: 9th April 2018

Great customer service

They have been great to deal with, fees have been fairly priced and I have the best product for a great price. Reviewed on: 4th January 2018

Churchill insurance

Good customer service and breakdown cover. Reviewed on: 1st October 2017

Churchill

there is always someone at the end of the line to help Reviewed on: 1st October 2017

Good all rounder

Great price, Great features (such as non primary driver no claims bonus) Reviewed on: 1st October 2017

easy to use insurance

I have found that they are friendly on the phone, and they don't rush you, also they do mention the other insurance's that they do. BUT, don't push you into buying them Reviewed on: 29th September 2017

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