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Churchill Insurance: Car insurance reviews

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3.04
Based on 281 reviews, last reviewed 25th Aug 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
32%

Latest highest rating:

5

Very easy to contact people and excellent price too Very easy to contact people and excellent price too Reviewed on: 24th July 2025
Neil g's avatar
Neil g

Latest lowest rating:

1

As a result of damage in a supermarket car park I co... As a result of damage in a supermarket car park I contacted Churchill for repairs. I was told I couldn't have a courtesy car for 3 weeks - they don't ... Read more Reviewed on: 25th August 2025
Duncan C's avatar
Duncan C
Read all reviews See your review

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (281)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

4
Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024
Mark Temple's avatar
Mark Temple

Good

3
Good easy to understand insurance Reviewed on: 27th October 2016
Liz's avatar
Liz

Excellent service claim dealt with quickly and fairly.

4
I had a near miss accident which caused the third party to hit the curb. My no claims discount was affected on renewal. However the third party failed to make a claim and Churchill reinstated my no claims discount and refunded me the increase in my premium automatically Reviewed on: 22nd October 2016
Ken Brown's avatar
Ken Brown

7 months and counting and still no closure on accident claim

2
I was involved in an incident whereby a van carrying a trailer had knocked into the side of my car, causing damage to the side of the vehicle. Unfortunately there were no independent witnesses so understandably, Churchill advisers had advised me to access a 50:50 liability split which I begrudgingly accepted (other driver did not accept liability). Fast forward 7 months from the incident, there has still been no closure despite 7 months of chasing up Churchill to chase up the other parties representatives. Churchill have had no pro activity in this case, and any progress made has been as a result of myself chasing Churchill. Each time I connect through with them, they tell me it's because they've been 'very busy' which explains why no one has made progress with the settlement. Disappointing, I hope no one else receives this type of service. I for one will not been tempted by their low prices again, its worth paying a little bit extra for better customer care. Reviewed on: 19th October 2016
Matt Candle's avatar
Matt Candle

Brilliant customer service

5
Being a young driver Churchill were by far the cheapest for me with the box discount and their box is brilliant no curfews no fuss of a minimum score and is very fair. Just about to renew with them and again smashed all other prices I was quoted. Every time I've contact them they've been brilliant and always have a great response as my surname is actually Churchill. They've even sent me a freebie for being with them would always recommend! Reviewed on: 14th October 2016
Sophie Churchill's avatar
Sophie Churchill

Excellent company, great customer service.

5
Great service, never had any problems. Always quick to answer the phone and any queries I have in relation to my policy. Will be using them again this year. Reviewed on: 13th October 2016
Rebecca Bowen's avatar
Rebecca Bowen

car insurance

5
we have never had any problems with them Reviewed on: 8th October 2016
Paula Cheadle's avatar
Paula Cheadle

Pain free car insurance

5
Simple, honest, reliable. Any issues, free phone the helpful staff. Trustworthy and reasonable prices Reviewed on: 25th September 2016
Ali Gill 's avatar
Ali Gill

Best price

5
After going through the various price comparison sites, Churchill offered the best price. Entering my details took less than 5 minutes and I was all done for another year. Haven't made a claim so can't comment on that aspect of the service. Reviewed on: 25th September 2016
Kevin Hartley's avatar
Kevin Hartley

Good

4
Overall pretty happy with my service, but annoyingly, they try to raise your monthly premiums around your renewal date - which leads to a cat and mouse game of getting them to lower it again, or you'll leave. They'd have full stars if they didn't do this, but it makes you feel undervalued as a customer. Reviewed on: 25th September 2016
Lauren Thomas's avatar
Lauren Thomas

fantastic

5
fantastic super company very helpful and kind Reviewed on: 20th September 2016
John Russell's avatar
John Russell

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