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Clearpay: Buy now pay later reviews

Name: Buy now pay later
Rating: 3.43 (51 reviews)

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2.97

Based on 51 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

2 star

37%

Latest highest rating:

5

Partners engagement ring Have ordered my parents engagement ring from clear pay and posted it in 4 payments, helps so much was very happy with product Reviewed on: 13th July 2025

Latest lowest rating:

1

To me, they behave like scammers. To me, they behave like scammers. You can buy an expensive watch and if their supplier sends you a toothbrush (obviously an item you didn’t order) the... Read more Reviewed on: 17th October 2025

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About this product

Clearpay allows you to split purchases into four equal, interest-free payments over six weeks.

Clearpay has an app where you can track your payments and reschedule payment dates. You can also set up a digital Clearpay Card to add to your Apple or Google Wallet.

Clearpay reviews help you find out what it’s really like to be a customer. If you’ve used Clearpay before, you can also leave a review and share your experience.

Clearpay Buy now pay later reviews (51)

Review of the Clearpay, Buy now pay later:

Partly refunded, customer care no help!

I have not received my refund in my account, only part of it. £374.99 Was never refunded. I bought a bed in January 2022 from Waifair that never arrived. I am still waiting for my refund and its 11 Feb 2023. I have contacted customer care on three occasions and they keep on emailing me, saying the full amount has been refunded. It has not reached my account, my bank has asked for the 23 digit ARN numbermber/s to track where the money has been transferred to but no help from customer care. They don't want to provide me with the ARN number, no help from anyone. I have no bed as sold my bed, the bed I purchase was never delivered. 3 Months later, I still don't have my refund to purchase another bed. Going to have to open a case at the Financial Ombudsman. Really disappointed, I will NEVER buy anything through Clearpay again! It is a nightmare to get your money back when things go wrong. Customer care is no help, can't speak to anyone an no manager to contact! Reviewed on: 11th February 2023

Very bad

Totaly bad attitude towards customer, they hacked my account stole money I was never heard back from them Clearpay, true name they clear but our accounts Reviewed on: 17th May 2022

I am waiting for the refund for over 3 weeks for the clothes that I have purchased on Boohoo. Money are being refund by the item not in full. I have to keep checking my account to look for the refund. I will not use Clearpay ever again.

Very disappointed with the refund process Reviewed on: 1st March 2022

Terrible

I had a 400 limit I now only have £95 owing but I cannot buy anything online using clearpay, I've been late by a few hours and msg them apologising and I've paid off orders early, but still haven't increased my limit not even when trying to make a £25 purchase, when you contact them they are no help Reviewed on: 27th February 2022

Simple app stress free

Always there to tell you when you need help I always use clear pay so I have no stress Reviewed on: 17th August 2021

Pay in 4

Good for financial situations - able to pay in installments- Reviewed on: 12th August 2021

Great helpful firm

I can sort out the grandchildren in my care with school uniforms nd leisure wear so same as their friends nd don't need to feel that they different Reviewed on: 5th August 2021

Awesome

Awesome way to help people like me buy quality products that would otherwise have been out of reach. Reviewed on: 5th August 2021

Amazing

Amazing and simple idea Really helped me when I needed to buy Christmas presents Reviewed on: 5th August 2021

Buy Now Pay Later

I have very bad credit yet, this provider allows me to purchase goods and pay for them in bi-weekly instalments. Reviewed on: 14th June 2021

Best instalment company

I buy most my clothes online from many stores such as foot locker, asos and boohoo, clearpay has provided me with a way to buy clothes and pay in instalments and saving some money in the time being. Reviewed on: 12th July 2020

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