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Close Brothers Savings: Savings reviews

4.86
Based on 2,481 reviews, last reviewed 26th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2481)

Review of the Close Brothers Savings, Savings:

Smooth running investment experience

5
When I recently wanted to set up a few New long-term investments, I found the Close Brothers option refreshingly quick, easy and efficient. Others were noticeably more long-winded and (although I realise security is a very important issue) I don't feel so many hoops to jump through are necessary when after all only requiring to deposit money not borrow it!!. Close Brothers helped me to complete without fuss, also I was greatly encouraged by long and dependable track record and, of course, competitive rates. V pleased Reviewed on: 12th January 2018

Very clear and helpful

5
Very clear and helpful informations, easy to navigate and create an account. Reviewed on: 16th April 2024

A personal touch

5
I first encountered Close Bros when acting as executor for my mothers estate. It was a pleasant experience dealing with a "person" (rather than a "bot"), who guided me through the various processes. My wife and I have since opened savings accounts with Close Bros. Reviewed on: 16th April 2024

Great rates.

5
Great rates. Easy access and login. Reviewed on: 15th April 2024

great website simple to use great data

5
great website simple to use great data Reviewed on: 15th April 2024

Excellent service

5
Easy process from start to finish Reviewed on: 15th April 2024

Great ease of use, quick response within a couple of...

5
Great ease of use, quick response within a couple of days. Reviewed on: 15th April 2024

Great all round service, online banking does everyth...

5
Great all round service, online banking does everything that I personally need. Had no problems with opening an account. Reviewed on: 15th April 2024

Efficient.

5
Efficient. Best rate. Good customer service experience. Reviewed on: 15th April 2024

Overall excellent

5
Ease of starting policy and excellent customer service Reviewed on: 15th April 2024

Fast turn around with the application process

5
Fast turn around with the application process Reviewed on: 15th April 2024