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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
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LORD C
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3903)

Safe, efficient and competitive

5
I have saved with Close Brothers for many years. The interest rates offered have always been competitive for a bank of the status and financial strength of Close Brothers. Every transaction undertaken from account opening to closure has always been handled with exemplary efficiency and with excellent and very clear statements and other documentation. Telephone enquiries are also routinely dealt with efficiently and courteously. I have used many other savings institutions over the years, including market leaders like Nationwide and Post Office Savings but my experience of Close Brothers has been consistently superior. Reviewed on: 5th December 2017
Micahel Bardell's avatar
Micahel Bardell

Personal customer service allied to a simple-to-understand product set. Win win!

5
It makes a change to be able to speak to a human so quickly rather than waiting in line for 20 minutes answering a series of tedious questions! Interest rates could be more competitive, but the service and communication makes up for it. My money feels very secure. Reviewed on: 17th November 2017
Tim Jackson's avatar
Tim Jackson

Excellent Service

5
The service on the telephone has always been so professional, obliging and extremely efficient. Reviewed on: 15th November 2017
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Anonymous

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