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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Close Brothers Savings have a range of accounts to choose from.

You can set up and manage your Close Brothers Savings account online via the secure platform. You’ll need to deposit at least £10,000 to open most accounts.

Close Brothers Savings reviews help you find out what it’s really like to be a customer. If you’ve used Close Brothers Savings before, you can also leave a review and share your experience.

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Close Brothers Savings Savings reviews (4870)

efficient and offer good products

My wife and I have used Close Brothers for many years for our saving requirements. Their web site is easy to follow and their saving rates compare favourably with other banks offerings. We will continue to use their services. Reviewed on: 26th March 2023

Close Brothers have a slick online presence

Opening an account is simplicity itself, and the interest rates are not bad either. Reviewed on: 25th March 2023

ISA transfer process broken - impossible to transfer your ISA out.

It was easy to open the cash ISA fixed product but impossible to transfer funds out. I am 3 months down the line having dealt with endless incompetence. I still don't have my funds. Registering an official complaint has made no difference. I can't begin to explain what a shoddy experience I have endured. It's wrong to be giving awards to organisations with such a bad customer experience. The process is broken, the staff have no idea what is going on, an endless list of unfulfilled promises. Its a joke. I am a patient person and I have a brain in my head, I have followed the rules but now I am so upset and frustrated that I feel I have to tell other people not to bank with these, until they sort themselves out. Giving them an award is just wrong! Reviewed on: 25th March 2023

The best

After looking at many saving options close brothers was by far the best, I would recommend to friends and family. Reviewed on: 21st March 2023

Close have always been a reliable partner in terms of both business and personal savings and investments for many years. I hope they continue to offer their services for many years to come!

Following on from the above it is the easy accessibility to services and products, allied to market competitive rates which I would be happy to recommend to anyone! Reviewed on: 20th March 2023

Efficient & satisfactory service.

No problems at all in a straightforward deposit Reviewed on: 20th March 2023

Excellent customer service

Answer the phone immediately which is rare these days ! Reviewed on: 20th March 2023

Excellent service

Highly impressed with the level of saving products offered, the friendliness of the customer service team and as well as Close Brothers being a reliable company. Reviewed on: 19th March 2023

A professional bank.

Invested with them as their rates were very competitive. Reviewed on: 19th March 2023

Close brothers

Great bank, really helpful when I made a mistake inputting details Reviewed on: 19th March 2023

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