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Close Brothers Savings: Savings reviews

4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3903)

Interest rates have beaten others for years.

5
Have been a client for many years now. Interest rates gone down, but they are still better than others. Reviewed on: 11th January 2018

Very satisfactory

3
Very satisfactory experience with all dealings Reviewed on: 11th January 2018

close brother is very good company who looks after their customer

4
when ever I rang the customer service . Officers are very polite listen to our problem and solve it straightaway Reviewed on: 11th January 2018

Excellent service with competitive rates.

5
Have found the company very professional, off ring sensible and have already recommended the company to friends and family. Reviewed on: 11th January 2018

Average all round

3
Average customer service coupled with average investment rates. Still not possible to access accounts on line if they were opened via paper application Reviewed on: 11th January 2018

A Great Bank

5
Very good customer support. Treats customers well. Povides competitive interest rates for long term savers. Reviewed on: 11th January 2018

Always been a market leader!

5
They have always had very good rates and backed them up with excellent client services! Reviewed on: 11th January 2018

Faultless

5
Excellent service over the past few years. Reviewed on: 11th January 2018

Easy and efficient savings

5
competitive rates. Easy to set up. Good communication from Clsoe Brothers. Very Happy with the service Reviewed on: 11th January 2018

My dealings with Close Brothers

4
In my dealings with Close Brothers I have found them prompt and accurate and do not overwhelm with irrelevant information. Reviewed on: 11th January 2018

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