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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Great service

Great service, you even get to speak to real people without being left to wait forever on the phone. Reviewed on: 5th March 2021

Excellent service over last 3years

All communication dealt with professionally and quickly no hesitation in recommending Close Brothers to my friends and family. Reviewed on: 3rd March 2021

Good and smooth experience

Very good customer service. Easily navigable web site. Great savings rates . Thank you for your services. Reviewed on: 2nd March 2021

Good product

Easy to open an account and invest in the saving s product which had competitive interest rates. Reviewed on: 1st March 2021

Great products & rates

Close Brothers offer great products, very competitive interest rates and extremely simple and straightforward account opening procedures. Reviewed on: 1st March 2021

new first time investment simple process easy to follow and track

I opened a Close Brothers new 2 year fixed rate ISA with this years allowance using money from matured growth bonds with a Provider that no longer allows access to the funds and transferred previous years matured ISA money from a Provider with a lower interest rate into same new ISA account with Close Brothers who I chose because of the higher interest rate access to the funds and recommendation by investment experts to be reliable and trustworthy. The application and registration process was simple to follow especially for someone of older years who is not fully technically minded staff at Close Brothers advised on how to complete the online process and all was confirmed by email when funds were deposited and by post in detail to confirm completion of the transaction. I have easy access to my online account so I can regularly check on my investment I am very satisfied with the entire process and friendly competent service I have received from the investment team. Reviewed on: 1st March 2021

Easy, accessible and professional with a competitive interest rate

Really easy to open an account and deposit and funds - had no trouble at all, which is reassuring when transferring large amounts of money. I've recommended the service to many family members to hold our inheritance. Reviewed on: 1st March 2021

The competitive products that have been on offer have encouraged me to put more money in than is covered by the compensation scheme.

The telephone is nearly always answered without any undue delay. It is easy to give instructions by phone which makes life easier. The savings products, in my experience, have always been competitive. Details about investments and new applications are clear and statements are issued at the right times. Reviewed on: 1st March 2021

The customer service at Close Brothers Savings is second to none. Absolutely brilliant!

Staff of Close Brothers Savings are friendly, knowledgeable and consistent. Reviewed on: 28th February 2021

Straightforward Servuce

Easy to speak to a real person and quick to set up on line Reviewed on: 28th February 2021

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from Hampshire Trust Bank 4.43 from 10 reviews
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Close Brothers Savings: Savings reviews

87100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Close Brothers Savings: Savings now

Close Brothers Savings Savings reviews (4858)

Great service

Excellent service over last 3years

Good and smooth experience

Good product

Great products & rates

new first time investment simple process easy to follow and track

Easy, accessible and professional with a competitive interest rate

The competitive products that have been on offer have encouraged me to put more money in than is covered by the compensation scheme.

The customer service at Close Brothers Savings is second to none. Absolutely brilliant!

Straightforward Servuce

Review Close Brothers Savings: Savings now

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