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Close Brothers Savings: Savings reviews

4.90
Based on 4,858 reviews, last reviewed 28th Feb 2026
87100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026
Ainsley R's avatar
Ainsley R

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Trustworthy

4
Old fashioned virtues with a modern touch Reviewed on: 10th January 2019

Clarity, efficiency and effectiveness

5
Every step of the way, Close Brothers have kept me informed in simple and clear language Reviewed on: 10th January 2019

Straightforward to deal with and not too much paperwork.

5
Just so easy and reliable to deal with. Reviewed on: 10th January 2019

Very good savings account

4
I have saved with Close Brothers for the last two years and found them very professional and helpful. Reviewed on: 10th January 2019

Keep Close near to You

5
We have had monies invested with Close Bros for many years now. The paperwork is second to none. They never fail to inform you of all dates and monies to be paid to you from day one of your investments. Also you know, as a loyal customer you will always be offered the best deal they can give you. The Customer Service is first class Reviewed on: 10th January 2019

Excellent long term fixed rate savings

5
I surched for quiet q while to find a company that I felt comfortable with and that my hard earned savings was in safe hands. To be honest I had not herd of close brothers so I had To research and I liked what I read regarding customer service. It’s been easy hassle free setting up my account. Reviewed on: 10th January 2019

Straightforward and user friendly, coupled with good rates, what more could you want?

4
The service I received was good, helpful and straightforward. The website is user friendly. The interest rates are extremely competitive. I have confidence that my savings are well looked after. Reviewed on: 10th January 2019

You would be an idiot not to

5
Sooo easy. Do not need to an Einstein or have super internet experience. Brilliant!! Reviewed on: 10th January 2019

it does what it said on thr tin

5
friendly efficient staff when contacted Reviewed on: 10th January 2019

Excellent service

5
Very impressed with the very efficient manner of staff in answering questions over the phone. Full marks all round. Very happy with the service I have received. Reviewed on: 10th January 2019

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