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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.88 (4837 reviews)

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4.90

Based on 4,837 reviews, last reviewed 17th Feb 2026

85300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

No tegrets Good interest rate paid on time. Help when choosing new products. Reviewed on: 17th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4837)

Always willing to assist and advise.You feel respected by this Banks Staff.

Can always speak with a person at this Bank.Service being efficient and straight forward. Rates are good. Reviewed on: 10th January 2018

Seamless

The title says it all. I have never experienced any problem in the years I have been with Close Brothers and have always had good returns on my investments. Reviewed on: 10th January 2018

Great return on investment

Easy online fixed savings account with a very good ROI. Reviewed on: 10th January 2018

Staff always very helpful.

The staff keep me informed about any new products and I have reinvested for a year. Reviewed on: 10th January 2018

First class customer service from a great bank

An excellent bank where you feel they want to help you and are focused on the customer's needs rather than what they can get out of you. So totally different to their larger peers! Reviewed on: 10th January 2018

Unable to get money out when need it

Have to wait until next June, customer service tone of voice very superficial, no go, wouldn’t recommend them or touch them, so no prize for me. I’m just a poor Widow. Very poor Reviewed on: 9th January 2018

Security for Savings

An excellent Company, reliable, with fair Savings rates. Reviewed on: 9th January 2018

Great all round service

Simple saving products, clearly explained, competitive rates, no lengthy waits on the phone for customer service, helpful staff Reviewed on: 9th January 2018

Excellent focus in a competitive market!

Impressive and competitive products and customer service. Reviewed on: 9th January 2018

Highly Professional with Genuinely Competitive Rates

My experience with Close Brothers Savings has always been very positive. I am always attracted by the company’s competitive rates, supported by efficient service and professional advice. Excellent communication between the company and its clients is a particular strength. These factors combine to make Close Brothers a very desirable choice for those looking for financial stability in what are, for savers, very bleak times. Reviewed on: 9th January 2018

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