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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4863 reviews)

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4.90

Based on 4,863 reviews, last reviewed 9th Apr 2026

87600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Positive review Confident and happy with savings service offered Reviewed on: 9th April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4863)

Excellent customer services.

Excellent customer services. Pleasure touse this banj Reviewed on: 11th February 2026

First Class

Easy to use website. Lots of information and good interest rates. First class. Reviewed on: 11th February 2026

Online experience

I have only had online dealings for a cash ISA but found the process easy to complete. Reviewed on: 11th February 2026

Fixed 1-year ISA

Very competitive and easy to set up. Reviewed on: 11th February 2026

Best interest rate I found for easy access savings.

Best interest rate I found for easy access savings. Easy to use account , straightforward to withdraw or add money to or from the account. Notifications came through in a timely manner except at weekends! Reviewed on: 11th February 2026

Term Deposit Account

From opening my Term Deposit account and its annual renewal, the experience has has been straightforward. Access to my account is easy and updates from Close Brothers have been timely and informative. Reviewed on: 11th February 2026

Questions answered clearly and precisely.

Questions answered clearly and precisely. Sometimes there is a long waiting time for phone to be answered. Reviewed on: 11th February 2026

Best of the best ??

Excellent products which are supported by professional staff who take care of all your requirements Reviewed on: 11th February 2026

Great rates as always .

Great rates as always . The app is easy to use and we are likely to reinvest when our investments mature Reviewed on: 11th February 2026

First class response

I had an issue which resulted in me having to contact the CS team using online banking. They were quick, efficient and reasonable. I was satisfied in how they handled my enquiry. Reviewed on: 11th February 2026

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