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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.9 (3570 reviews)

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4.90

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3570)

Review of the Collingwood, Car insurance:

The call handler was polite, informative and profess...

The call handler was polite, informative and professional Reviewed on: 23rd September 2024

very nice and good explanation

I enjoyed speaking to Lee he was very nice and good at explaining the insurance policy Reviewed on: 23rd August 2025

Reply from Collingwood Hi Daiana, Thank you for taking the time to share your thoughts with us, we truly appreciate your insights and value your perspective. We'll also be sure to pass your lovely comments to Les. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

All Good Michelle was great at explaining everything

All Good Michelle was great at explaining everything Reviewed on: 23rd August 2025

Reply from Collingwood Hi Rich, Thanks for the great review, and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Good customer service

very helpful, explain things thoroughly, polite and kind people. Reviewed on: 23rd August 2025

Reply from Collingwood Hi Alxx, Thank you for the 5* review. We're always delighted to hear when our customers have had a great experience with us. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

I had a great experience with Collingwood insuranxe...

I had a great experience with Collingwood insuranxe expecially from sarah Henderson for a great service and her perfect explanation to make you make an informed decision. I will recommend Collingwood insurance to every taxi driver. Reviewed on: 23rd August 2025

Reply from Collingwood Hi Nelson, Thank you so much for taking the time to share your thoughts in this review. Sarah truly appreciates your feedback and is grateful for your insights. Your comments help us continue to improve and provide the best experience possible. If there’s anything else you’d like to discuss or suggest, please don’t hesitate to reach out. Kind Regards The Collingwood Team Response date: 26th August 2025

Very helpful would recommend

I had no idea on what to do but one the helpful staff members helped and explained to me in a way that I understood he was very helpful and made my life easy I would definitely recommend calling wood to my family and friends Reviewed on: 23rd August 2025

Reply from Collingwood Hi Harvey, We truly appreciate you taking the time to share your thoughts with us. Your positive review is so encouraging and serves as a fabulous reminder of why we do what we do. Knowing our efforts have made a difference for you inspires us to continue to strive for excellence. Thank you for your kind words and support and if there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Spoke with Les and he was friendly and extremely hel...

Spoke with Les and he was friendly and extremely helpful Reviewed on: 23rd August 2025

Reply from Collingwood Hi Elias, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Lez. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

very helpful and understanding.

very helpful and understanding. Michelle was vwry friendly and patience with me Reviewed on: 23rd August 2025

Reply from Collingwood Hi Oliver, Thank you so much for sharing your review with us. Michelle and the entire team truly appreciate your thoughtful comments and are delighted to know that your experience was a positive one. Your feedback inspires us to continue striving for excellence and to ensure every visit exceeds expectations. If you have any additional thoughts or suggestions, please don't hesitate to let us know. Have a great day! The Collingwood Team Response date: 26th August 2025

Luke was excellent in helping me buying the insurance.

Luke was excellent in helping me buying the insurance. Reviewed on: 22nd August 2025

Reply from Collingwood Hi QS, Thank you so much for taking the time to share your feedback. Luke truly appreciates your thoughtful comments and is grateful for your support. Your insights help us continue to improve and provide the best possible experience. If there’s anything else Luke or our team can do for you, please let us know—we’re always here to help! Have a great day! The Collingwood Team Response date: 26th August 2025

Great expierience with customer help

Great experience with customer help Reviewed on: 22nd August 2025

Reply from Collingwood Hi Ben, Thanks for your great review and for taking the time to share your thoughts. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

In setting up my insurance we were helped excellentl...

In setting up my insurance we were helped excellently by Carly who explained all terms of my insurance policy and walked us through the setting up of my insurance in a very helpful manner. She was very polite and helpful and made setting up the insurance incredibly easy. Reviewed on: 21st August 2025

Reply from Collingwood Hi Freya, Thanks for the great review and for choosing Collingwood. We're delighted to hear you had a great experience with Carly and we'll be sure to pass your lovely comments over to her. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 22nd August 2025

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