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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3569 reviews)

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4.90

Based on 3,569 reviews, last reviewed 23rd Oct 2025

89% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Hidden T&C's - adds £40 when cancelling. Hidden T&C's - adds £40 when cancelling. There is no website journey & transparency as they claim in their review responses. This company disguises th... Read more Reviewed on: 23rd October 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3569)

Review of the Collingwood, Car insurance:

Learner Driver Policy Hidden £40 charge:This is...

Learner Driver Policy - Hidden £40 charge: This is the scam: When you pass your test you have to cancel the insurance and pay £40 even though you have paid the annual policy insurance cost in total. It’s like paying for a meal at a restaurant and then having to slip them £40 to let you out afterwards - if a business did that to you, you’d just take it to the police as extortion wouldn’t you! When you buy the policy and navigate through online nowhere does it tell you what the extra charge is (you have to optionally select to open and read the “terms of business”) which literally no one does hence the other 1 star (but really 0 star) reviews. They could quite easily put the £40 charge ‘as-clear-as-day’ on the main page next to the ‘initial’ cost. We identified the insurance through compare the market, and if the quote had included the inevitable and unavoidable additional £40 it would not have been a competitive quote and we’d never have purchased the product. That’s deliberately misleading and acquires new business under false pretences. The positive reviews for this company have not considered at all this because they have not yet experienced the unscrupulous business practice. There are even 5 star reviews from some individuals then a subsequent 1 star (really 0 star) from that same person when they encounter the reality of this business model. Finally as for their comments on people’s reviews “unfortunately we don’t have the details….” - that’s idiotic no-one is putting their name, address, policy number and phone number on here! I have made a formal complaint to them, I’m sure others have too. Clearly from the other reviews all identifying the same issue they are well aware of the issue and the deliberate lack of transparency about additional hidden charges and therefore its patently a deliberate operational choice to act unethically. Don’t give unethical businesses your hard earned cash. Shop elsewhere. Remember GoCompare etc are a price guide not a final quote. Read reviews before you buy - I wish I had. I know you guys out there are smarter than me. Lesson learned. Reviewed on: 16th November 2024

Ive been with this insurance company as it’s very ch...

Ive been with this insurance company as it’s very cheap and reliable for new drivers.There very handy to contact and awnser any questions you man be regarding.There very friendly and offer plenty of options for new drivers.I recommended this insurance company to my friend as they were cheaper then other insurance companies and are amazing value for money! Would definitely recommend Reviewed on: 9th October 2025

Excellent Young Driver Insurance

We have insured two of our children through Collingwood and on both occasions the price has been super competitive and the customer service is excellent, with great advise and support. Reviewed on: 9th October 2025

Fantastic price for learner Drivers and very friendl...

Fantastic price for learner Drivers and very friendly to deal with. 5 star to Godwin dealing with everything Reviewed on: 9th October 2025

Very simple and to the point good for new drivers...

Very simple and to the point good for new drivers Reviewed on: 9th October 2025

Clear explanation of cover and terms, and quick resp...

Clear explanation of cover and terms, and quick response to calls. Godwin was very helpful Reviewed on: 8th October 2025

Great value for money, always there to answer any qu...

Great value for money, always there to answer any questions Reviewed on: 8th October 2025

Great customer service!

Godwin helped me with my problem, quickly and easily and with a positive and helpful attitude. Reviewed on: 8th October 2025

The whole team are friendly, quick to answer and kno...

The whole team are friendly, quick to answer and knowledgeable. Makes being a Learner so much easier. Reviewed on: 8th October 2025

Helpful guy

Guy was very helpful and polite and helped me put alot Reviewed on: 8th October 2025

everything has been amazing, spoke to Greg on the ph...

everything has been amazing, spoke to Greg on the phone he was excellent. Reviewed on: 8th October 2025

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