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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3569 reviews)

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4.90

Based on 3,569 reviews, last reviewed 23rd Oct 2025

84% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Hidden T&C's - adds £40 when cancelling. Hidden T&C's - adds £40 when cancelling. There is no website journey & transparency as they claim in their review responses. This company disguises th... Read more Reviewed on: 23rd October 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3569)

Review of the Collingwood, Car insurance:

Short term insurance

Carol was very efficient and helpful. Great service to arrange insurance Reviewed on: 27th September 2024

Great friendly customer service price quote increase...

Great friendly customer service price quote increase not so great but not the fault of the adviser Reviewed on: 7th October 2025

amm i dont like you policy when i canceld my insuran...

amm i dont like you policy when i canceld my insurance you guys chaged me extra saying its was wriitne in our terms and condition i dont think this is good way of doing bussiness you should have told me before or my email Reviewed on: 7th October 2025

Reply from Collingwood Hi Sadf, We're sorry to hear that you were disappointed in your experience with us. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. If you would like to discuss this further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 7th October 2025

Kim the advisor was absolutely amazing she above and...

Kim the advisor was absolutely amazing she above and beyond to ensure we were happy Reviewed on: 7th October 2025

Reply from Collingwood Hi Sharanjit, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Kim. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

The gentleman was really informative and professional

The gentleman was really informative and professional Reviewed on: 7th October 2025

Reply from Collingwood Hi Bridget, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Response time

The service was great and the wait for a response was almost immediate Reviewed on: 7th October 2025

Reply from Collingwood Hi William, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Good customer service and a good learner insurance

Good customer service and a good learner insurance Reviewed on: 6th October 2025

Reply from Collingwood Hi Saikunar, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Best insurance service

Had to arrange a payment plan for my cancellation of insurance and was helped amazingly. Very kind lady on the phone. Top service Reviewed on: 6th October 2025

Reply from Collingwood Hi Henry, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Alistair was polite, patient and well informed.

Alistair was polite, patient and well informed. Even though he had a lot of legal stuff to read through he didn't dilute or mumble his words. He asked several times if I understood and whether or nit I needed more detail. Reviewed on: 6th October 2025

Reply from Collingwood Hi Tyrone, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Alasdair. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Insurance for twins!

Insurance for twins! Carly was amazing and offered up several solutions for us. Would highly recommend!! Reviewed on: 6th October 2025

Reply from Collingwood Hi Lisa, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Carly. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Really friend helpful advisors gave great guidance d...

Really friend helpful advisors gave great guidance did not feel pressured was very clear when giving information Reviewed on: 6th October 2025

Reply from Collingwood Hi Umar, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

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