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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2662 reviews)

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4.85

Based on 2,662 reviews, last reviewed 22nd Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2662)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Excellent

Brilliant for business account and money management Reviewed on: 17th April 2025

I feel safe using these services.

I feel safe using these services. Reviewed on: 17th April 2025

It is nice one, and recommend it people

It is nice one, and recommend it people Reviewed on: 17th April 2025

Counting has been a reliable app since I started usi...

Counting has been a reliable app since I started using it to document my business finances. Reviewed on: 17th April 2025

Best Value Consulting Associates Ltd

As a new start-up company I'm very very pleased that I started my business accounting with CountingUp with a convenient webased app, issue of an offical debit card, regular tax submission updates, easy access to monthly bank statements etc etc, keep up the good work. Reviewed on: 17th April 2025

Been amazing so far was recommended by a friend

Been amazing so far was recommended by a friend Reviewed on: 17th April 2025

Good stuff everyone here is so excited good stuff

Good stuff everyone here is so excited good stuff Reviewed on: 17th April 2025

I have used counting up for almost 4 years, it’s a g...

I have used counting up for almost 4 years, it’s a great business banking app that caters for everything my business needs Reviewed on: 17th April 2025

Great bank great app easy to navigate

The app is very easy to navigate and find everything you need like accountancy etc Reviewed on: 17th April 2025

Easy to use and is safe reliable

Easy to use and is safe reliable Reviewed on: 17th April 2025

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