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Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
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Countingup

The best a business could ask for

5
I started my journey into setting up a business with no knowledge on how it all works, but I was confident that it was want I wanted to do. I was in need of getting a business account set up fast, so I could receive payments from a client. I found Countingup online and they had great reviews, it was quick and easy to set up and all the extra features on the app was great with helping me to take photos of my recipes and keeping track of all my payments, it’s like having an accountant and a business bank all In one. Would highly recommend for any business! Reviewed on: 21st March 2023

Best Business Banking Provider

4
From the very start Counting up has been a amazing. Having a breakdown on what you need to do to get started, how do to things via App, things as invoices and regular updated on what’s is new or changes. i would highly recommend using Counting up to start up your Business. Reviewed on: 21st March 2023

Great

5
I have my account with them for more then one year, without problems, if you have one, they will manage for you, and even is an online company, is really good and you can trust them in any case. Reviewed on: 21st March 2023

No hassle business banking

5
Very easy to deal with, simple to set up, hassle free non invasive business banking. Happy to help you combine your banking with all statutory demands easily configured in the app or just leave you to run your business yourself in your own way, would happily recommend as opposed to time consuming difficult high street banks. Reviewed on: 21st March 2023

Class

5
App is straight forward love it Reviewed on: 21st March 2023

They are good

5
No bad experience yet, there is no too much charges Reviewed on: 21st March 2023

Excellent professionalism

5
Great seamless service keep it up. Dependable and reliable. Reviewed on: 21st March 2023

Great bank

5
Amazing bank, amazing app & features, fair pricing. Great all round experience. Reviewed on: 21st March 2023

The best

5
Is very efficient and easy to open, they gave us a good chance to open when I was setting up my new business. The most important is secured. Reviewed on: 21st March 2023

Good until something bad happens

1
They won’t release my money due to “fraud” until this point it was great. Love the app and features. Voting due to a company nudge. However theyd have been better asking me 3 weeks ago. Now I won’t go near them Reviewed on: 20th March 2023
Reply from Countingup Hi, We appreciate your feedback and want to assure you that we take the responsibility of being a regulated financial institution seriously. It is our ongoing duty and practice to closely monitor the activity of all the accounts that are opened with us. In certain situations, it may be necessary for us to conduct additional due diligence to gain a comprehensive understanding of the business and its operations. This process aligns with our internal review criteria and the regulatory requirements imposed on all banks and financial institutions in the UK. It is not specific to Countingup alone. Whenever such circumstances arise, we are obligated to suspend our services until we receive sufficient information from the business. Response date: 17th September 2024
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