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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

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4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

Read all reviews See your review

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Great business bank account

Perfect business bank- everything you need! Reviewed on: 15th March 2023

Reply from Countingup Hi Thank you for sending this shining review Response date: 17th September 2024

Excellent

Very well pleased with counting up Reviewed on: 15th March 2023

Reply from Countingup Hi This 5 star review absolutely made our day, thank you Response date: 17th September 2024

Countingup

Very good company, easy and open for everyone Reviewed on: 15th March 2023

Reply from Countingup Hi Thank you for leaving us such a great review and hope that you continue to enjoy the features Countingup have to offer business owners across the UK. Our main goal is to ensure that business owners have what they need to efficiently run the financial side of the business so that they can get back to the day to day stuff without a worry. Response date: 17th September 2024

Briliant services

I never had Any Little isue,nothing to complain about Countingup! I steongly recomend Reviewed on: 15th March 2023

Reply from Countingup Hi Thank you for leaving such a great review Response date: 17th September 2024

Great bank

Great bank easy access and easy to use Reviewed on: 15th March 2023

Reply from Countingup Hi Tanja We are so glad to hear that you have been enjoying Countingups service and features so far. The team are consistently working on new features so please keep an eye out on our social media pages and your inbox for the latest news! We cannot wait for you to see what we have for you next! Response date: 17th September 2024

Stole my money

Like some of the reviews I have read, Counting up have yet again stolen money from a customer, that customer being me. They have closed my account for no valid reason, they said I will receive my money within 30 days, which I now know is a complete Lie as I have just read many reviews with the same problem and they never got their money back, I have £762 in my account in which it was my wages i had just been paid, Rent is due, Child Maintenance, and more bills I have to pay, this has left me stranded, and bills have bounced back, which eventually will lead into Debt, my MENTAL HEALTH really cannot take it for much longer, as the fear of being in debt has me SUICIDAL, action must be taken immediately, I have contacted my solicitor and will be contacting the Financial Ombudsman Service. If anyone else has this current issue/problem please help me and others to make sure this does not happen to another unfortunate person. my email address is - mrbenjamin10 @ outlook.com Reviewed on: 24th February 2023

Reply from Countingup Hi, Thank you for your feedback. We want to assure you that our actions have been in compliance with the regulatory requirements for financial institutions in the UK. As a financial institution, Countingup may need to take measures such as better understanding, suspending, and/or closing accounts as part of our legal and regulatory obligations. It's important to note that all financial institutions have the authority to impose suspensions or closures at any time. These actions are not specific to Countingup alone. This means that regardless of where you choose to bank in the UK, similar actions could occur. Banks and financial institutions are sometimes required by law to take action without informing account holders. These actions are outlined in the Terms & Conditions that you agreed to when opening your account with us and have been detailed in our communications since then. We will not publicly comment on specific reasons or actions we may or may not have taken due to the complex legal and regulatory obligations we hold. However, we will provide as much information as we can privately. We will keep in touch with you privately and help in any way we can, following our legal and regulatory responsibilities. As part of our commitment to integrity, we will ensure that we act fairly and consistently. Response date: 17th September 2024

Excellent

Very reliable bank with easy to use the app Reviewed on: 22nd February 2022

Transaction

It make transaction quicker to receive and send Reviewed on: 22nd February 2022

User and time friendly!

This bank is fantastic! It turns my invoicing from a half a day thing to a half an hour thing! Reviewed on: 22nd February 2022

Simply Good

Very easy to manage and understand, well informed of what is happening with the account all the time. Reviewed on: 22nd February 2022

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Countingup: Business Account reviews

48500% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Countingup Business Account reviews (3202)

I have been paid for my first month work and transfe...

Great business bank account

Excellent

Countingup

Briliant services

Great bank

Stole my money

Excellent

Transaction

User and time friendly!

Simply Good

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