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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2272 reviews)

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4.85

Based on 2,272 reviews, last reviewed 1st Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very prompt with their responses via e mail Very prompt with their responses via e mail Reviewed on: 19th March 2024

Latest lowest rating:

1

I have been paid for my first month work and transfe... I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ev... Read more Reviewed on: 1st October 2024

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About this product

Countingup Business Account reviews (2272)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Great company to work with

Great company always there when you need them never had any problems with them Reviewed on: 13th April 2023

Reply from Countingup Hello Harry, Thank you for finding the time to leave this great review Response date: 17th September 2024

Responsive customer service

I have received friendly support and quick responses to queries from Countingup. Reviewed on: 12th April 2023

Reply from Countingup Hello Aderonke, Thank you for leaving this great review Response date: 17th September 2024

Countingup is perfect

I have been happy with this account since last year and I recommend for every one. Reviewed on: 11th April 2023

Reply from Countingup Hello Komeil, Thank you for taking the time to leave us a review Response date: 17th September 2024

Don't leave home without it!

Great app and platform for my small business, as it helps me keep track of incomes and expenses in a clear concise practical way. Don't leave home without it. Reviewed on: 11th April 2023

Reply from Countingup Hello Ian, We love that you are enjoying our app, its features and support articles Response date: 17th September 2024

Counting up

Good communication, listening skills and best for business account. Good guidance on accounts Reviewed on: 11th April 2023

Reply from Countingup Hello Elizabeth, You have made our day Response date: 17th September 2024

Easy

Quick and easy to use. Helpful start up team and ongoing support. Reviewed on: 11th April 2023

Reply from Countingup Hello Bianca, Thank you for taking the time to leave us such a lovely review, we are made up!!! Our main goal here at Countingup is to make running the financial side of your business as easy as possible so you have more time to focus on the day to day Response date: 17th September 2024

Counting up Business Banking

Absolutely great business banking experience from the very start, quick customer service response and very easy to use app. I would recommend Counting up to anyone looking for a business account. Reviewed on: 11th April 2023

Reply from Countingup Hello Umran, Thank you for ending our day with such a nice review Response date: 17th September 2024

Amazing!!

Opened my account a couple of years ago. Was only going to use a a temporary account until I got a “real” account sorted. Never needed to open anything else. Does everything I need and more. Everything can be done online. Cash can be paid on At the post office or pay point. Really cheap fees. Highly recommend Reviewed on: 11th April 2023

Reply from Countingup Hello Lucy, You have brightened our Tuesday, thank you for this glowing review Response date: 17th September 2024

Great services

Best experience ! This company is great ! Love it Reviewed on: 11th April 2023

Reply from Countingup Hello Paul, Thank you for taking the time to leave us such a lovely review Response date: 17th September 2024

Countingup are great!

Countingup have been great in helping us open our business account. The app works well and is easy to use. Our accountant has direct access to the information they need via their email address. Reviewed on: 11th April 2023

Reply from Countingup Hello Adam, This 5 star review absolutely made our day, thank you Response date: 17th September 2024

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