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Countingup: Business Account reviews

4.85
Based on 2,660 reviews, last reviewed 23rd May 2025
161% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Reliable and flexible credit Reliable and flexible credit, I'm a very satisfied customer. The one time there was an issue (with payment my end) their customer services were excell... Read more Reviewed on: 23rd May 2025
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Zoe A

Latest lowest rating:

1

Avoid This Bank at All Costs Read the 1-Star Rev... Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited,... Read more Reviewed on: 10th April 2025
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Ashley b

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2660)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

1
They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023
Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024
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Countingup

Countingup is good for business account, but the pro...

4
Countingup is good for business account, but the problem I cannot withdraw from the MTN Reviewed on: 19th April 2025

Great service

5
Great service highly recommend it to everyone out there! Reviewed on: 19th April 2025

User's friendly.

5
User's friendly. Allows us to access our money easily. Also provides us more information on how money will grow for us especially for business owners. Reviewed on: 19th April 2025

Value, Excellence, and Ease!! Love it

5
From inception to today, flawless! Love it! Reviewed on: 19th April 2025

SmartBanking

5
I was concern about banking with Countingup at first but with the good reviews my friends gave the bank decided to open a business account with them and never regretted it they make banking easy and simple thanks Reviewed on: 19th April 2025

It’s great for small business and has great flexibil...

5
It’s great for small business and has great flexibility for my accountant Reviewed on: 19th April 2025

Having account at Countingup is safe, easy and excel...

5
Having account at Countingup is safe, easy and excellent service. Reviewed on: 19th April 2025

informative, honest and detailed.

5
informative, honest and detailed. Reviewed on: 19th April 2025

Very useful Accounting Insights

5
I especially like the layout of the App. It gives such informative accounting insights, that helps me to manage my book keeping and accounting. Reviewed on: 19th April 2025

One of the best business account

5
One of the best business account Reviewed on: 19th April 2025