Smart Money People Logo

Countingup: Business Account reviews

4.84
Based on 2,379 reviews, last reviewed 19th Feb 2025
9600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent App - Easy to navigate! The Counting up App is very easy to navigate which is most important for my daily business banking. I have also recently been able to apply for small ... Read more Reviewed on: 19th February 2025
Kiana P's avatar
Kiana P

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025
stephen bayston's avatar
stephen bayston

About this product

Countingup Business Account reviews (2379)

Review of the Countingup, Business Account:

Very prompt with their responses via e mail

5
Very prompt with their responses via e mail Reviewed on: 19th March 2024
Reply from Countingup Hi Dan It's great to hear that you have been enjoying our services so far. Since your review, we have launched a more secure way of getting in contact, in-app secure messaging! This is not a live chat. However, this method of contact always ensures that you know you are speaking to the support team. We are always working on new features to make running a business as easy as possible for our customers, and cannot wait for you to see whats in store next! Response date: 17th September 2024
countingup logo reviews
Countingup

Easy and fast payment system

5
Easy and fast payment system. Lots of help with tax savings Reviewed on: 17th February 2025
Reply from Countingup Hi Perry, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week. Response date: 18th February 2025
countingup logo reviews
Countingup

Excellent.

5
Excellent service. No concerns. Attention to details and good support for clients. Reviewed on: 17th February 2025
Reply from Countingup Hi Clement, you’ve made our day. Thank you for taking the time to leave such a lovely review. We’re so glad that you’re enjoying Countingup and agree that our team are super helpful! If you have any questions, please drop us a message in the app and we’ll get back to you soon. Response date: 18th February 2025
countingup logo reviews
Countingup

Good but needs improvement

5
I have a business Account with Countingup, the app is excellent but what I would like to see as improvement is the availability to invest my extra business money , sitting there doing nothing. Reviewed on: 17th February 2025
Reply from Countingup Hello Vasile, Thank you, you’ve made our day! As much as we love hearing good feedback, we really do value all thoughts. Your feedback has now been passed on to the relevant team. Any time you’d like to let us know any suggestions or thoughts - just send us a message in the app. Enjoy your evening :) Response date: 18th February 2025
countingup logo reviews
Countingup

Having used other mainstream business banks I have t...

5
Having used other mainstream business banks I have to say Countingup is the best by far Reviewed on: 17th February 2025
Reply from Countingup Hello Mark, Thanks for sharing your experience! We really do have the best customers. If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 18th February 2025
countingup logo reviews
Countingup

Simple and Clear App

5
Easy to use - nice clear app. Card arrived in good time. East to pay bills and transfer money and keep track of it all etc. Reviewed on: 17th February 2025
Reply from Countingup Hello Sandra, Thanks for sharing your experience! We really do have the best customers Response date: 17th February 2025
countingup logo reviews
Countingup

Simple to use, all the features you need, don't pay...

5
Simple to use, all the features you need, don't pay more than you have to. Reviewed on: 17th February 2025
Reply from Countingup Hello Steve, Your 5-star review made our day, thank you! If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon :) Response date: 17th February 2025
countingup logo reviews
Countingup

Best business bank

5
I have account open with this bank from September 2019 almost 6 yers together and I'm very happy Reviewed on: 17th February 2025
Reply from Countingup Hello Gheorghita, Wow, 6 amazing years with us! We appreciate you. Thanks for sharing your experience! We really do have the best customers Response date: 17th February 2025
countingup logo reviews
Countingup

Counting Up has helped me to run my business efficie...

5
Counting Up has helped me to run my business efficiently. The invoices are so easy to produce and look so professional. The app is also very easy to navigate. I feel that I understand how I spend my money and can easily see who owes me money or has paid. Reviewed on: 17th February 2025
Reply from Countingup Hi Rachel, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week :) Response date: 17th February 2025
countingup logo reviews
Countingup

My experience with Counting Up

5
My experience with Counting Up has been fantastic, One of the things I appreciate most about Counting Up is the ease of online banking. The app is incredibly user-friendly, making transactions, transfers, and invoicing seamless. As a business banking solution, it’s designed with entrepreneurs in mind, and the automated bookkeeping features save me so much time. can confidently say that my experience has been smooth and hassle-free. Opening an account was quick and straightforward, and I love how transparent Counting Up is with fees. I’ve had no issues with payments or account security, and the clear financial insights provided by the app help me manage my business finances effectively. believe feedback should be constructive, and in my case, there’s very little to critique. If I had to suggest anything, it would be even more integrations with accounting software, but overall, I’m really happy with the service. I highly recommend Counting Up to any small business owner looking for a reliable, efficient, and user-friendly banking experience! Reviewed on: 17th February 2025
Reply from Countingup Hi Paul, Lovely reviews from our lovely customers mean the world to us! We really appreciate you taking the time to leave us a review and we’re so happy to hear you’re enjoying Countingup so far. Our main goal is to make it easier to run a business so we’re happy to see our app is doing just that! If you need any support in the future, just send us a message in the app. Speak soon :) Response date: 17th February 2025
countingup logo reviews
Countingup

I was happy with counting up until we got scammed ju...

2
I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Business card to use . Reviewed on: 17th February 2025
Reply from Countingup Hi Stephen Thank you for taking the time to share your experience with us. We need some more information from you so we can take a closer look into your query, so we’ve sent you a message. Please contact us by messaging us in-app or by emailing [email protected] from your registered email address and we’ll get back to you as soon as we can. Response date: 19th February 2025
countingup logo reviews
Countingup