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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2660 reviews)

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4.85

Based on 2,660 reviews, last reviewed 23rd May 2025

90% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Reliable and flexible credit Reliable and flexible credit, I'm a very satisfied customer. The one time there was an issue (with payment my end) their customer services were excell... Read more Reviewed on: 23rd May 2025

Latest lowest rating:

1

Avoid This Bank at All Costs Read the 1-Star Rev... Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited,... Read more Reviewed on: 10th April 2025

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About this product

Countingup Business Account reviews (2660)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Great customer service!

Great customer service, fees add up! Reviewed on: 18th April 2025

Thank you

V good service it helps me too much Reviewed on: 18th April 2025

I couldn't be more great full with the help I receiv...

I couldn't be more great full with the help I received when I was logged out from getting a new phone, the help and service was amazing I have recommended this bank service to a lot of friends with small businesses I no aswell xx Reviewed on: 18th April 2025

Counting Up had been with me from the very beginning...

Counting Up had been with me from the very beginning of my self employed journey. They have essentially been the greatest business partner I could have wished for. Reviewed on: 18th April 2025

It's been a Wonderful experience with Counting up, t...

It's been a Wonderful experience with Counting up, they have been outstanding and easy to communicate with when issues arise Reviewed on: 18th April 2025

Great app, great tools available for business/financ...

Great app, great tools available for business/financial management. Reviewed on: 18th April 2025

Great and fantastic

Great and fantastic experience since I started with them Reviewed on: 18th April 2025

I love using the App.

I love using the App. Great service Reviewed on: 18th April 2025

It has been so excellent using counting up.

It has been so excellent using counting up..The software helps in keeping checks to spending and accounting properly and keep track of company house obligations to ensure easy compliance Reviewed on: 18th April 2025

All-in-one solution that saved me time and money!

As a small business owner, I was constantly switching between different platforms to manage my invoices, taxes, and expenses—until I found Countingup. This app has truly changed the way I run my business. The real-time bookkeeping and automatic expense categorisation are lifesavers. I no longer have to chase receipts or worry about missing deadlines. The built-in accounting features helped me stay organised during tax season, and I love how easy it is to send professional invoices directly from the app. Their customer support team is also responsive and genuinely helpful. Opening the account was smooth and fast, and the fact that it’s built for business owners like me really shows in the design and features. Countingup gives me peace of mind and more time to focus on growing my business. Highly recommend to anyone looking for a smart, stress-free way to manage their business finances. Reviewed on: 18th April 2025

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