Smart Money People Logo

Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
countingup logo reviews
Countingup

The best bank, we use CountingUP for around 2-3 year...

5
The best bank, we use CountingUP for around 2-3 years, never something wrong. Always there to help at anytime Reviewed on: 22nd January 2026

I have not problem with transactions

4
I have not problem with transactions Reviewed on: 22nd January 2026

Satisfactory and excellent services

5
Satisfactory and excellent services Reviewed on: 22nd January 2026

Quick response, Courteous and Knowledgeable Staff

5
Counting up have always responded really quickly to any query or request for support. They are polite, courteous and knowledgeable. I've not had too many issues but when I have, they have certainly done the leg work and acted in my best interests. Reviewed on: 22nd January 2026

Nice service good customer service

5
Nice service good customer service Reviewed on: 21st January 2026

Does what it promises!

5
I set up my business in 2022 and needed a bank account quickly. Everything was so easy to sort out. I love the fact it’s an accounting style bank account that has all the classifications I can use to help me monitor my business each day. Nothing but good things to say about Counting Up! Reviewed on: 21st January 2026

All good I think .

5
All good I think . My accountant is happy. Reviewed on: 21st January 2026

Best banking app ive used.

5
Best banking app ive used. Easy to use , great communication Reviewed on: 21st January 2026

Trustworthy and helpful

5
I have never had any problems and trust using Countingup with my money and they help me organise my money to work for me would highly recommend Reviewed on: 21st January 2026

Simplifys the whole bookkeeping, invoicing and accou...

5
Simplifys the whole bookkeeping, invoicing and accounting process massively, saves loads of time and gives me real time figures for profit (and loss), and tax and all on my phone so I do my admin while I’m sat in the pub! Reviewed on: 21st January 2026