Write a review

Go to business site

Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2662 reviews)

View other Countingup products

4.85

Based on 2,662 reviews, last reviewed 22nd Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

Read all reviews See your review

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2662)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

I am really happy I had a great experience with the...

I am really happy I had a great experience with the account. Reviewed on: 18th April 2025

Very practical and easy to use I was accepted by thi...

Very practical and easy to use I was accepted by this bank when I started my first business. It took a lot of stress off my shoulders Reviewed on: 18th April 2025

Good company to deal woth easy efficiency

Good company to deal woth easy efficiency Reviewed on: 18th April 2025

Easy to use, very handy.

Easy to use, very handy. Reasonable charges Reviewed on: 18th April 2025

Counting Up offers a wide range of services, is easy...

Counting Up offers a wide range of services, is easy to use and has great backup if you have a problem. I've been using the app for over two years now, and it is easy to track and set payments in and out, tells you how much tax to expect to pay, and allows you to categorise payments appropriately. You can also use it to send invoices etc. Great tool for businesses. Reviewed on: 18th April 2025

Very easy to use and much easier to create an account !

Very easy to use and much easier to create an account !!! Reviewed on: 18th April 2025

I new everything about Countingup excellent

I new everything about Countingup Reviewed on: 18th April 2025

Easy to use.

Easy to use. Has lots of features. Price also is competitive. Reviewed on: 18th April 2025

Straight forward to set up the account.

Straight forward to set up the account. The staff are always so helpful. And it is so easy to use and get around the banking app. Reviewed on: 18th April 2025

Prefect bank

Great bank for business. Works out tax. Gives you a tax pot option to put a little aside. Really great bank Reviewed on: 18th April 2025

Alternative products

Business Account
from ANNA 4.76 from 415 reviews
Business Banking
from Metro Bank 4.77 from 2236 reviews
Business Account
from PayDo 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub