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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

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4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Amazing app, support and everything you need is there.

Amazing app, support and everything you need is there. Reviewed on: 17th February 2025

Reply from Countingup Hi Constantin, thank you so much for taking the time to write such a lovely review. We’re glad that you’re enjoying the features that Countingup has to offer. We have so much more planned, so keep your eye on your inbox for updates Response date: 17th February 2025

Counting Up fabulous online banking service

Easy to use App and always able to message without any issues Reviewed on: 17th February 2025

Reply from Countingup Hello David, Thanks for sharing your experience! We really do have the best customers :) If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 17th February 2025

A very easy platform to use.

A very easy platform to use. Doesn’t hassle you like other banks. This is the best bank I’m using for my business services haven’t had a issue at all with them they are very helpful with everything. Reviewed on: 17th February 2025

Reply from Countingup Hi Hulk, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week :) Response date: 17th February 2025

The whole experience is straightforward and intuitive.

The whole experience is straightforward and intuitive. The app is great, the customer service is fast, friendly and efficient and the fees a re reasonable. Reviewed on: 17th February 2025

Reply from Countingup Hi Robin, you’ve made our day Response date: 19th February 2025

Good service , speed, everything you want from a bank!

Good service , speed, everything you want from a bank! Reviewed on: 17th February 2025

Reply from Countingup Hi George, thanks for taking the time to leave us a review :) We’re so happy that you’ve had a positive experience with your recent communication with us. We’re here to make it easier for you to run your business - so any time you need us, just get in touch by messaging us in-app. Response date: 17th February 2025

Very useful insights,easy-going,all I need in a sing...

Very useful insights,easy-going,all I need in a single place. Reviewed on: 9th February 2025

Reply from Countingup Hi Robert, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week Response date: 10th February 2025

Costs names

Some descriptions of how to classify the costs (naming them) were not very clear, overall service improved last 2 years Reviewed on: 6th February 2025

Reply from Countingup Hi there Mattie, Thanks for taking the time to share your experience. We really appreciate your feedback. If you’d like to discuss this further, you can message us in-app or email [email protected]. We recommend using in-app message as it’s a safer way to communicate. Please note that this isn’t a live chat service and we’re available 9am - 5pm, Monday - Friday. I have also included a link below to our support article outlining a list of suggested categories for payments. If there's any further categories you feel would be beneficial, please do not hesitate to let us know https://support.countingup.com/hc/en-us/articles/360005864878-Categories-for-limited-companies Response date: 7th February 2025

Excellent on line bank.

Excellent on line bank. App is clear and concise and very easy to navigate. Reviewed on: 5th February 2025

Reply from Countingup Hi Kathy, thank you for sharing your experience. We’re so happy that you’re enjoying your new business current account so far. We have lots planned so keep an eye on your inbox and our social media pages for updates. Got a question? Message us in the app and we’ll get back to you soon. Have a lovely day! Response date: 5th February 2025

Great online bank

Excellent online bank , easy app and excellent customer support ! To be perfect they should offer overdraft and international transactions. I am been customer for nearly 5 years and never had an issue. Reviewed on: 4th February 2025

Reply from Countingup Hi Thiago, Your 5-star review made our day, thank you! Your feedback has also been passed on to the relevant team. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon Response date: 5th February 2025

very good app

It has been very good with counting up, very straight forward app Reviewed on: 4th February 2025

Reply from Countingup Hello Luke, Thanks for sharing your experience! We really do have the best customers. If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 5th February 2025

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