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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2662 reviews)

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4.85

Based on 2,662 reviews, last reviewed 22nd Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2662)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Very good, no issues, no payment issues, no payment...

Very good, no issues, no payment issues, no payment freeze. Reviewed on: 17th April 2025

A breath of fresh air in a dank industry!

A breath of fresh air in a dank industry! Reviewed on: 17th April 2025

Very good!

Very good!!!excellent service for the company!!! Reviewed on: 17th April 2025

Can not say a bad word about CountigUp.

Can not say a bad word about CountigUp. All ok. Reviewed on: 17th April 2025

Counting Up, never deserted even when in the desert

Counting Up have given the business the opportunity to grow and develop across a global market, with easy access to online banking almost anywhere, including when we were in Tunisia last year in the middle of the Sahara desert, where we were able to pick up a WiFi signal that allowed us to safely connect. Reviewed on: 17th April 2025

It is Good Experience for using this app for the bus...

It is Good Experience for using this app for the business purposes. Reviewed on: 17th April 2025

Is perfect experience and i will love to be with you!

Is perfect experience and i will love to be with you!!! Reviewed on: 17th April 2025

An easy to use account for my small business.

An easy to use account for my small business. I love the ease to setup and the every day banking experience. Reviewed on: 17th April 2025

The best online bank.

The best online bank.. very articulate and easy to use the App Reviewed on: 17th April 2025

Have all have excellent experiences anytime any day...

Have all have excellent experiences anytime any day when using the App Reviewed on: 17th April 2025

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