Coventry Building Society Reviews

Ratings based on 41 reviews Last review 2 months ago
3.95 / 5Great overall rating

Coventry Building Society is committed to offering all their members long-term value with a service that is as simple as it is efficient. Smart Money People is the place for Coventry Building Society reviews. Read and write reviews to help increase...

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Coventry Building Society is committed to offering all their members long-term value with a service that is as simple as it is efficient. Smart Money People is the place for Coventry Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Coventry Building Society Reviews (41)

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10th January 2020

Best Incompetant Building Society 2019 - Coventry

Still waiting for my WEB ID three months after opening an account. Coventry are unable to explain why I havn't received my web id. They can't supply it in branch, on line or by post. In the 21st century this has to be the most incompetant building...

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Still waiting for my WEB ID three months after opening an account. Coventry are unable to explain why I havn't received my web id. They can't supply it in branch, on line or by post. In the 21st century this has to be the most incompetant building society ever.

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28th November 2019

Feeble Staff Training

Don't even think of applying for a mortgage with these people if you are a company director. They have absolutely no idea how Ltd companies operate. If you're a sole director and your company has shareholder funds just under a million this does not...

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Don't even think of applying for a mortgage with these people if you are a company director. They have absolutely no idea how Ltd companies operate. If you're a sole director and your company has shareholder funds just under a million this does not compute with the Coventry. Feeble training of underwriters and ludicrous questions.
They feel they are doing you a favour not providing a service.

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17th July 2018

Slow, but they get there in the end

Getting a mortgage through Coventry Building Society was a bit laborious. After a quick start, the home buyers survey was conducted and reported on within a week -...

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Getting a mortgage through Coventry Building Society was a bit laborious. After a quick start, the home buyers survey was conducted and reported on within a week - great!
Week after week, we were promised to hear from CBS with an offer, but the offer didn't come for nearly a month. Everything else was ready to go, but the underwriter apparently forgot that he had a few queries that we never got asked.
In the end, we got there and although it's early days with the mortgage, everything else has been smooth...

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26th May 2018

Excellence

Both me & my spouse have used this company for a few years & have been consistently impressed by their professionalism, loyalty & savings rates nearly always above those offered by other more lauded & popular organisations who invariably fall down...

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Both me & my spouse have used this company for a few years & have been consistently impressed by their professionalism, loyalty & savings rates nearly always above those offered by other more lauded & popular organisations who invariably fall down badly in the customer care department. Coventry provide a service for all & do not push their clients down the current road of insisting on internet banking, again unlike the more 'usual suspects'. They cater for all in that they deal in branch, by post, by phone & online. I cant recommend them highly enough & its been a pleasure speaking with their customer advisors.

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23rd November 2017

A trustworthy provider of savings accounts

The Coventry Building Society is the only savings account provider I have found that consistently pays good rates of interest, has never tried to move my money into low interest accounts and has never offered me poorer rates than new investors. If...

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The Coventry Building Society is the only savings account provider I have found that consistently pays good rates of interest, has never tried to move my money into low interest accounts and has never offered me poorer rates than new investors. If only all financial institutions showed such loyalty to long term customers.