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Coventry Building Society: Mortgages reviews

Name: Mortgages
Rating: 3.35 (26 reviews)

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3.04

Based on 26 reviews, last reviewed 26th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

38%

23%

31%

Latest highest rating:

5

Excellent products and service from mortgages to sav... Excellent products and service from mortgages to savings accounts. Reviewed on: 12th April 2024

Latest lowest rating:

1

Refuse porting to sting you with ERC Portable mortgage but when trying to port they offer 15% less than current mortgage, quoting changes in their lending policies. I guess a good way to ... Read more Reviewed on: 26th June 2024

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About this product

Coventry Building Society is a mutual organisation offering a range of mortgage products. It’s the UK’s first B Corp certified building society, making it part of a global community of businesses meeting high standards of social and environmental impact. Before taking out a mortgage, make sure you’re confident in the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need any help understanding your options.

If you’re hoping to purchase your dream home, you’ll need to find the perfect mortgage. We collect Coventry Building Society mortgage reviews to give you valuable insight into the lender and its mortgage products.

If Coventry Building Society’s mortgages seem like the right choice for you, find out more by reading our reviews. Learn more about the application process and how supportive the staff were. Read about the benefits of being a Coventry Building Society member. Find out any pros and cons existing mortgage holders have experienced. Make an informed decision by reading our Coventry Building Society mortgage reviews.

If you’ve got a mortgage with Coventry Building Society, share your experience with our Smart Money People community. Tell us which mortgage you have and how satisfied you’ve been so far. Did you feel like the Society helped you understand the options available to you? Leave an honest Coventry Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Coventry Building Society Mortgages reviews (26)

Review of the Coventry Building Society, Mortgages:

Refuse porting to sting you with ERC

Portable mortgage but when trying to port they offer 15% less than current mortgage, quoting changes in their lending policies. I guess a good way to sting (ex)customers with an early exit fee. Never again CBS. Reviewed on: 26th June 2024

Amazing team

The customer service team at Coventry are extremely helpful and all issues are resolved quickly. Reviewed on: 21st June 2022

Feeble Staff Training

Don't even think of applying for a mortgage with these people if you are a company director. They have absolutely no idea how Ltd companies operate. If you're a sole director and your company has shareholder funds just under a million this does not compute with the Coventry. Feeble training of underwriters and ludicrous questions. They feel they are doing you a favour not providing a service. Reviewed on: 28th November 2019

Mutual values

Coventry is how a building society should be. It listens to its customers and puts their interests first. Reviewed on: 5th November 2019

Bad experience

I have applied for a mortgage 3 weeks ago and still waiting for a decision. Keep asking stupid and irrelevant questions. Do not recommend, don't waste your time and money with them. Reviewed on: 22nd May 2019

Great value, great service

Cheap rates speak for themselves, but Coventry also provides superb customer experience and the best complaints handling I've ever experienced Reviewed on: 27th January 2019

Helpful and reasonable

Very helpful when switching, reasonable rates, easy to use website. Reviewed on: 30th December 2018

10-year fix with offset

A mutual, it puts the customer first with maximum flexibility Reviewed on: 17th December 2018

Great service

Fast, efficient, friendly and best rates Reviewed on: 9th November 2018

Slow, but they get there in the end

Getting a mortgage through Coventry Building Society was a bit laborious. After a quick start, the home buyers survey was conducted and reported on within a week - great! Week after week, we were promised to hear from CBS with an offer, but the offer didn't come for nearly a month. Everything else was ready to go, but the underwriter apparently forgot that he had a few queries that we never got asked. In the end, we got there and although it's early days with the mortgage, everything else has been smooth... Reviewed on: 17th July 2018

Good product, a little slow

Customer services were always polite and helpful and the mortgage product itself was very competitive, but our application was processed rather slowly. Reviewed on: 2nd June 2018

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