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Covered2go: Travel insurance reviews

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4.84
Based on 1,556 reviews, last reviewed 16th Jul 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
11%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Had good help following claim in 2018 but required r... Had good help following claim in 2018 but required reciepts for stolen items Reviewed on: 16th July 2026
Simon E's avatar
Simon E

Latest lowest rating:

1

Avoid I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go t... Read more Reviewed on: 20th December 2023
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Anonymous
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About this product

Covered2Go travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available including cruise cover and winter sports cover.

Covered2Go travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Covered2Go before, you can also leave a review and share your experience.

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Covered2go Travel insurance reviews (1556)

Excellent claim handling

5
My father-in-law was taken ill on holiday and we had to fly out to bring him home. Right from the first phone call the claims process was made as simple as possible, which was great at such a stressful time. The claim was paid with the minimal of fuss and in an acceptable timeframe. Highly recommended. Reviewed on: 12th August 2019
A Steele's avatar
A Steele

Reliable Company

5
Recommended by a friend nearly 10 years ago and we have been dealing with them every since be it for single vacation and/or full year cover. When you speak to an Advisor for a query or for medical advice they are always friendly and reassuring. A company which deserves to win. Reviewed on: 12th August 2019
Catherine Lloyd-Williams's avatar
Catherine Lloyd-Williams

Efficient and super user-friendly

5
When my wife broke her ankle in New Zealand, swe had drastically to change our holiday and travel plans. Covered2go came up trumps and I have had no hesitation in continuing to insure with them Reviewed on: 12th August 2019
Mike Lynd's avatar
Mike Lynd

Helpful, efficient, easy-to-navigate website

4
Prompt customer service feedback to a few questions I wanted answered before making the decision to buy their insurance. Reviewed on: 12th August 2019
Karen's avatar
Karen

Efficient service

5
Thankfully i haven't had the necessity to make any claims so, this review is to confirm that i found the site easy to navigate and the prices acceptable. William A. Reviewed on: 12th August 2019
W. Averall's avatar
W. Averall

I would not use them again

1
I caught sciatica for the first time 6 months after I check out the policy. I said that I would not pay out as it sciatica if I do not go on my holiday. And if I took a chance and went on holiday I would not be covered if anything happed to my back. What sort of insurance policy is this, I just as well kept my money in the bank. Reviewed on: 12th August 2019
Jonathan Funnell's avatar
Jonathan Funnell

I've recommended Covered2go to several friends who have taken it up

5
I love it that you don't hang on the line for hours til someone answers and it is very straightforward thereafter. Also I like that you can speak to the medical side of insurance. They make it so easy for you. Above all Covered2go is by far the cheapest insurers I know. I have never had to make a claim but I can bet there would be no difficulties over claims if necessary. Wouldn't go past them! Reviewed on: 12th August 2019
Stella Quarry's avatar
Stella Quarry

Very disappointed

1
Very unhelpful when i had a problem and would not use them again. Reviewed on: 12th August 2019
Jonathan Funnell's avatar
Jonathan Funnell

Good value

5
Straightforward and good value insurance. Reviewed on: 12th August 2019
A's avatar
A

A simple solution to a complicated situation

5
With my condition and our love of travel, it was a pleasure to find a company that actually wanted to help us fulfill our wishes to still travel the world. Reviewed on: 12th August 2019
Peter's avatar
Peter

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