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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Recommend CyclePlan for good customer service

5
Recommend CyclePlan for good customer service Reviewed on: 14th July 2023

Wow great product

5
Decided to buy a new electric bike and when it was delivered I quickly realised this bike is so nice I would be gutted to get it stolen so decided to take insurance with cycleplan and it was so easy to set up . I feel fully confident to take up my new hobby knowning cycleplan has me covered Reviewed on: 14th July 2023

Good company

5
Nice experience for me with cycleplan Reviewed on: 14th July 2023

Efficient and supportive

5
Customer service spot on and very friendly providing the service required - renewed with them as competitive to other providers offering incentives! Reviewed on: 14th July 2023

Cycleplan helped ease the pain of a stolen bike!

5
A sentimental bike was stolen, thankfully it was insured - though I can't replace the bike, Cycleplan was very clear and helpful on guiding me through the claim process. They were responsive, and I was able to make a claim with no hitches! Reviewed on: 1st June 2023

Quick, simple and excellent value

5
I was pleasantly surprised when I got the quote and feel my bike is covered wherever I go Reviewed on: 15th October 2022

OK insurance

4
This insurance covers my cycle at a reasonable cost Reviewed on: 15th October 2022

Insurance for my bikes

5
Needed insurance for both bikes, one electric the other a hybrid. Great cover for all eventualities. Very happy Reviewed on: 14th October 2022

covered on the road at a realistic price.

5
riding an electric trike you need some good insurance at a realistic price, this is exactly what I need. well done. Reviewed on: 14th October 2022

Good, easy to use and affordable

5
Really good company with excellent customer service. Makes my bike feel safe :) Reviewed on: 14th October 2022