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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Good provider

4
Good provider and does all you would expect and regular communications and events. Reviewed on: 19th July 2022

No claims discount

4
I like to see a no claims discount available similar to cars, particularly if top rated security measures are utilised. Reviewed on: 19th July 2022

Very easy to set up

5
Was very easy to insure online no problems at all Reviewed on: 19th July 2022

professional, choice of cover needed for the right price

5
no issues so far but very happy with the service while setting up a cover Reviewed on: 19th July 2022

Seems like a good insurance for the price

3
My bike hasn’t been stolen just yet, so I don’t know how good the insurance is in case of a real problem. However, everything has been smooth so far. Reviewed on: 19th July 2022

Cycleplan - easy, reliable, affordable

5
Cycleplan has been my choice of insurance for several years now. The balance of affordability with the cover and the ease at which we can get in touch with Customer Services makes a big difference. Reviewed on: 19th July 2022

Totally satisfied

5
Efficient friendly and very helpful Reviewed on: 19th July 2022

Fabulous

5
Quick, easy to complete ,very helpful. Reviewed on: 19th July 2022

Very easy to purchase suitable cover

4
Wasn’t able to purchase cover in-line but having discussed my bike and circumstances with an advisor by phone, was quickly able to purchase the right cover. Reviewed on: 19th July 2022

Excellent quality experience with Cycleplan

5
It was just so easy to get excellent advice on the right cover at a good price from friendly and helpful staff Reviewed on: 19th July 2022