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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Good service friendly faces

Have not had any problems with any product I've gained so far Reviewed on: 8th October 2021

Excellent customer care

I phoned a couple of times and the ladies that I spoke with were genuinely caring and very helpful Reviewed on: 8th October 2021

Easy setup

Simple to use and Good value. Would recommend . Reviewed on: 8th October 2021

Excellent customer service

I found it easy to take out my cycle insurance with the customer service support. When I got a new bike they changed the plan to cover it. They made sure I understood all the insurance details and exactly what I was covered for. No jargon I highly recommend, it’s just so easy and I have peace of mind Reviewed on: 8th October 2021

Great insurance

Very helpful staff answered all my questions Reviewed on: 8th October 2021

For eBikers

Good value plan for specific bikes. Lots of clauses but better than the competition. Reviewed on: 8th October 2021

Peace of mind

High value e bike bought from Halfords and 14 days free insurance offered . Providing peace of mind while getting used to the bike.Also very reasonable quote for extending insurance for 12 months. Reviewed on: 8th October 2021

Excellent cycle insurer

Very easy to start the policy on the phone. Reviewed on: 8th October 2021

Happy plan

Easy and quick to set up easy to understand Reviewed on: 8th October 2021

Great price

Thankfully haven’t made a claim yet! Only hope the service is good as the price. Reviewed on: 8th October 2021

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