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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Great

5
Reasonably priced Great insurance policy Reviewed on: 8th October 2021

Excellent

5
Good value for money, quick and easy to set up Reviewed on: 8th October 2021

Exellent service

5
Very polite customer service quick and easy to register Reviewed on: 8th October 2021

Great and easy to sort

5
Great price quick and easy to set up and plenty of easy to understand information. Reviewed on: 8th October 2021

Good for Cyclist

5
When I first contact them they were very sympathetic when they found my bike was stolen. Rather than have to pay a substantial premium hike, I explained the situation and the agent went back to the insurance provider and explain the circumstances. Thus, I was not penalised excessively for having a claim that was made recently. Great service and I highly recommend this to other cyclists. Reviewed on: 8th October 2021

East clear insurance

5
It is all on the tin. Clear conditions. Reviewed on: 8th October 2021

Insurance

5
Great, very reasonable priced insurance, Reviewed on: 8th October 2021

Easy and straightforward

5
Very happy that I decided to go with this insurance company for my ebike It's was very easy and straightforward,and didn't take up to much of my time. To set up my insurance for my bike Thank you Reviewed on: 8th October 2021

Excellent company

5
Simple, clear and nice to Deal with and value for Money Reviewed on: 8th October 2021

Good service and plan

5
I was happy to insure my bike and I got the perfect plan that was suitable and affordable. Reviewed on: 8th October 2021